Collégiale Notre Dame des Anges Tours

The people were great but our room had a bad smell, obvious every time we entered it. The manager responded to our complaint, but couldn’t fix the issue- the airfreshner help. The manager also got the floor washed after we complained that it was dirty. So the response was good but shouldn’t be needed.

Disappointing Stay – Only the Location Delivers The hotel feels tired and dated, and the decor is confusing—almost as if several design ideas were tested but none fully committed to. The rooms are quite small, and our balcony door didn’t close properly, which made soundproofing virtually nonexistent. This became especially problematic at night with all the street noise and a nearby festival that went late. Service at the front desk was underwhelming. Most staff seemed bothered by basic questions, with the exception of one older gentleman at checkout who was courteous and helpful. The one standout is the location—right on the Vieux-Port, within walking distance of excellent dining and the charming Le Panier district. Unfortunately, that alone doesn’t make up for the other shortcomings.

Lovely location with great staff in reception & on the Sky Bar Hotel is looking tatty & needs modernisation especially in the rooms with balcony