“I didnt like that you had to use email to speak to someone on desk , it was rare to find someone on front desk , the carpet in the rm we had was stained in multiple places , the spa tub didnt work there were no electronic buttons on it they were cut out of the tub with just a hole left there ...when I turned on the taps to fill it the taps leaked and I had to clean up water off the floor , couldnt call front desk because there wasnt anybody there to call but there wasnt a phone in the rm to do……