“I had been on the road for two days and needed to book an overnight stay. I filtered hot tub specifically for my sore muscles and stress from being on the road. I booked through Expedia and there was no note saying how it was down for maintenance. I drove an extra hour to the hotel just to be disappointed. It's not the front desk persons fault. This is the second time within a year I've used this site for very specific amenities and when i arrive they are not available. Expedia needs better……
“The stay was short but we felt comfortable, the beds weren’t too bad. The breakfast wasn’t too bad either. The breakfast staff was very friendly and helpful.”