“I booked a twin room for two nights, but the staff thought I was staying alone and changed it to a king-size room. The hotel did not provide room cleaning service, the shower head in the bathroom suddenly became smaller when I was taking a shower, the hot water was not sufficient, and my deposit was not returned to me.”
“Floors were really dirty, could see where something spilled and dirt accumulated over the spills. AC vents had years of accumulated dust. Bathroom in room was not properly cleaned. Tub was a slow drain. Breakfast and coffee were terrible.
James and Matt were helpful.
Would not stay here again.”
“They down graded my room to 2 queens without telling me. And then wanted to argue with me that I did the reservation that way until I produced the paperwork proving otherwise. Then it turned into a plumbing issue in my room and that was why they changed it. I felt like they gave my room to someone else that they could get more money since I was an Expedia customer. I also lost what I thought was a complimentary breakfast because I came through expedia. I always go with locations that have a……
“If you are coming to Lawton Oklahoma to visit and/or to see your service family member graduate from basic training, this is the place to stay. Ten minutes from the entrance and to town.”