“Stree free experience filled with wonderful food, relaxation, and beauty. Every detail of our activities, shopping, and travel was thoughtfully arranged by our hostess, Jennifer, with more care than I would ever take for myself. She took the time to understand our food preferences and prepared delicious breakfasts and dinners using fresh, local produce from the estate. We felt completely pampered and exceptionally well cared for throughout our stay”
“Beware non-Muslim guests! This is a dry hotel, and apparently consumption of alcohol is prohibited anywhere on the property. This was not disclosed prior, which is unacceptable!
We were a couple staying one night only. We had the suite with a balcony on the 3rd floor. Booked through Expedia. The room is spacious and well presented. Good view over the river. Breakfast was excellent.
Now for the bad: we were told as going up to our room in the lift juggling beer and wine bottles that consumption……
“I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered.
Location & Atmosphere – 5★
The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful.
Service – 5★
Warm, attentive and……
“We stayed for three nights. Absolutely amazing hotel. Staff were amazing and specially we need to mention our butler, Sakunthala and she was great and made our stay extremely memorable and special. Food was amazing too. We wanted to see Kandy perahara and the general manager immediately contacted the manager from queens hotel Kandy, who got us excellent seats to watch the perahara. Staff were so friendly and made our trip truly enjoyable.”