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"A clean and modern hostel. A bit of a walk from the main tourist sites. We had a shocking experience checking in, the reservation system was down and the Reservation Manager was very rude and aggressive - totally unacceptable behavior. "

"The property was clean including all reception and entertainment rooms. The staff was very friendly knowledgeable and helpful. There is a beautiful pool and rooftop area, also coffee cafe, a lovely restaurant and a breakfast buffet. Great place to stay."

"Great views and great breakfast. Close to train station "

"Classic style hotel with lovely architecture. Basic breakfast but it is free and was nice. Room was beautiful with a small patio and a fridge with some free water. Staff were courteous and polite on entry and exit of the hotel and couldn't have been more helpful when checking in. Excellent location for station and City Centre. Recommend staying here if visiting Florence/Firenze."

"The location was amazing and the hotel was very clean. Very convient tram access just three stops from the city center. However, it got very hot in the rooms however. I waited to call the front desk because it seemed the air conditioning was working during the day but not as well at night but when it seems unbearable our third night I called the front desk and the fist thing they said was we should have told them when maintenance was there I was kind of taken aback and also tried to explain we didn’t call during the day because it was working then and we weren’t sure it was an issue till that night when it got unbearable, however they did graciously offer for us to stay in a different room and keep our stuff in that room that night, we did forgo this option because we didn’t want to leave our stuff in an unattended room nor take the time to move it late at night but we also realized after research another room would likely not have been better as it seems most hotels restrict air conditioning at night in Italy (we couldn’t turn the thermostat below 20 Celsius and even at that it felt much warmer). I do wish the hotel would’ve just been honest and explained this, however knowing it’s a thing now overall the stay was enjoyable. I also felt very safe there. They do have a cafe on sight for convenience, but I would not recommend. The food was subpar."

"The property location was great, very convenient. Stuff was friendly and accommodating. However, the rooms are very old and tiny. Nothing special!!"

"Airy clean & spacious room. Friendly & attentive staff. Lovely rooftop bar. Comfy beds. Great location to explore Florence."

"Yes "

"Large room and decent facilities. Like that there were 2 sinks, 1 inside the toilet area and 1 in the main room. Shower was large, had a bench that would be great for older guests and those with restricted mobility particularly. Bed was very large and comfortable. Room temperature was adjustable and well controlled. Hotel is not far from the station which is really handy for those interested in taking daytrips around Italy by train like we did."