“The hotel was clean, the pool was clean. The problem was many things were broken. Of the 2 washers and 2 dryers one set was out of order. Pool lounge chairs were all torn and not able to be used, one of the charcoal grills was broken and laying on the ground. The breakfast was sub par. Bread and bagels but no toaster, gravy but no biscuits. No one came by with fresh linens, towels, or toilet paper. Tv had a blue cast to the whole screen. There is a lot of upkeep that needs to be done.”
“When I checked on Angel was amazing and very sweet. I was traveling alone and she was very helpful moving me off the 1st floor. The only thing that was a little bothering was there were wooden pallets just left in the lobby along with empty boxes and the lobby had a very bad smell. But besides that the stay was great!”
“The hot water system was broken. We took coach showers.
The sink was stopped up in our bathroom.
A bug was behind the lampshade in our room.
The room was not as clean as it should be i.e. big roach bug behind night stand.
My family and I were very sad and by the whole thing it kind of ruined the end of our vacation and Expedia will not give us our money back. That's a really sad part about it.”
“Don't stay here! The tub had mold and was dirty. Had mold at sink. Room had a really bad moisture smell. We had to find a different motel to stay for the week we were down here. Ask for a refund and the employee at the front desk said we would have too wait.”