“This was the worst Expedia hotel booking experience I've ever had. The bed was dirty, the room was dirty, the AC didn't work very well and the mini-fridge was leaking. At night the place was locked down and I felt like I was in a prison. I left the hotel and checked into the Hampton Inn down the road.”
“Stayed for 1 night with my family. Hotel was clean, staff was friendly, rooms are comfortable. Location is very convenient just in front of the airport. Breakfast was great!”
“The staff at hotel Villa del Sueno is what makes the place. We had a couple minor issues, but they were so small that we didn’t even bother to ask for assistance - 1) dirty coffee ring on our nightstand upon check in - cleaned ourself. 2) the shower head had a leak and was spraying out over the edge of the shower onto our sink area - we put a rag over it and it was fine. Breakfast was great and service was good, we ate a lunch and a dinner at the hotel as well, both very good. It was our……
“The staff is what makes the stay! An absolutely phenomenal group of people who truly care about you and what they do. Buffet food was great although the a la carte restaurants stood out.
From the moment I checked in with Mitzi, to the little tour and information provided by the bellhop Elvin to even the servers and hosts (I wish I could remember everyone's name!) but quite the excellent stay. I absolutely fell in love with Costa Rica and will be back!!
There were a few snags along the way but……