“We thought the room was not worth the price. It was a bit shabby and lacked the extras with a room that price.
Early evening we saw two rats outside on our patio.
There was a lack of staff at certain times and this was communicated to us when asking for breakfast.
The bar and gardens were lovely, they were very helpful with our food choices but the Sticky toffee pudding was not to a good standard.”
“Had a wonderful stay at The Retreat. Really relaxed atmosphere, gorgeous facilities and comfortable room. Only slight criticism was enough sun loungers by the outdoor pool, could definitely fit some more in so that people don’t have to sit on the grass. There was no one out there to ask for help, and it felt like there was no one really in charge. Same with the restaurant, it felt understaffed and so service was a bit lacking at times. But the staff who did serve us were very friendly.……
“Very well appointed and high end finish. Good location for the racecourse as 20 minute walk. Lovely staff and delicious breakfast. Will definitely stay again.”
“We stayed at the bear for one night and I have to say it was perfect for what we needed. I was unable to find a taxi so the very kind manager tito took us to the venue in his own car now that is exceptional service. Thank you will definitely visit again.”