“I expected a staffed boutique hotel, especially given its confusing layout. We arrived at 6:00 p.m. and found no staff present. The four pages of check-in instructions were entirely in German, and the entrance we were directed to use was not working. This made getting inside and locating our room unnecessarily difficult.
I booked a studio suite so my daughter could sleep on the pull-out sofa, but no linens were provided. Since no staff were available to assist us, we had to take bedding from……
“Absolute Nightmare: Left Stranded on the Street and Scammed
As someone who travels extensively, I can confidently say this was the absolute worst hospitality experience of my life.
My colleague and I traveled from abroad and booked two rooms. A significant flight delay pushed our arrival late into the night. When we arrived, exhausted after a grueling day, the hotel was completely locked up. We discovered their absolute latest check-in time is 21:30—a crucial detail that was incredibly obscure……
“We liked our room, location (close to train station), and breakfast.
Unfortunately no left luggage facility. We had to leave our bags in the hotel lobby.”
“les instructions d’arrivées n’ont pas été transmises à temps (préalablement avant mon arrivée) ;
- la serrure et/ou la carte magnétique de la porte de la chambre ne fonctionnait pas ;
- le réseau wifi ne fonctionnait pas ;
- la propreté n’est pas à hauteur des attentes (poussière et toile d’araignée) ;
- pas de store ou toile opaque dans la fenêtre ;
- pas de bouilloire dans la chambre et la cuisine commune;
- difficulté à rejoindre le contact pour pouvoir accéder au logement.
Le rapport……