“The room had tons of hairs covering both end tables, the desk, and the chairs—plain as day dark hairs. The phone was covered in obvious grime. We travel frequently and I’ve never seen anything like it. We were horrified, and with no staff on hand to address the issue with, we left within a few minutes of arrival, immediately reaching out to Expedia with photos of the filthy room. They apologized and tried to negotiate with the hotel staff, but we were charged for the night. Beware!”
“Had a negative check-in experience. Rooms are supposed to be available for check-in from 15:00. I arrived at 16:15 and was told the room wasn't ready yet and was asked to wait 30 minutes.
After checking in and getting the room, everything was fine. The room is a good option for a short term visit or TDY.”
“Hilfreiches Personal an der Rezeption mit guten Tipps für den Aufenthalt und Reibungsloser Check-in. Sehr gut dass man weder Zimmerkarten noch Schüssel mit sich herum tragen muss und alles elektronisch geht. Auch sehr gut, dass der Tiefgaragenplatz fest zugewiesen wird. Sehr schön der Relax Sessel und das Aromatherapie Set.
Weniger erfreulich war das Frühstücksbuffet am Sonntag in der Zeit über eine Stunde vor Frühstücksende. Dort hat das Personal nicht selbständig erkannt, dass umfangreiches……