“We had two rooms at this hotel and both rooms had roaches. One of the staff said this is the problem we have because we live in a jungle. Rooms are small. The lights kept flickering. Did not want to compensate us with our stay with them. So we checked out a day early.”
“Absolutely Phenomenal resort!
I was there celebrating my 50th birthday and they went above and beyond making my trip special!
I even saw dolphins from our hotel room with an epic view of the ocean. I could not have asked for a better gift!
We used the adults only pool, ate a couple of meals at the small restaurant on site, walked to the beach (so close), rented snorkel gear. We didn’t get a chance to use the transportation they offered to go to local spots, because we had our own car, but loved……
“No new towels were provided and security door was not working properly
Mold in shower ceiling.
Had to call staff after hours regarding couldn’t get into our room.
Toilet not ada hard for my husband to bend down so low”
“We love this property! This is our second trip to Kauai and both times we stayed at this Marriott. The pools are saltwater and so relaxing to be in. We enjoyed the hot tub too. This property is located directly off Poipu Beach. Right down the beach you can see the turtles at sunset and the occasional monk seals. Many of the people who stay there are time share owners but we are not. We basically had a nice hotel room. The reasoning for the 4 stars was our AC. We had maintenance come in on 4……