“My room was clean and quiet. The shower water was lukewarm but the sink water nearby was nice and hot. The toilet leaked. The noise was irritating so I lifted the lid of the cistern and adjusted the skimmer but had to do that each time I had used the toilet and the sistern had filled up. I did reports the issue to the front desk where a maintenance man was standing. His response was that it was a known problem + they were going through each inroom to update that part of the toilet, but I didn't……
“Didn’t have the room we did reserve. Had to settle for something smaller. Didn’t even offer a way to make it right. Just all disappointing from there on.”
“Bad insulation noise controls,bad smoke, and dirty floor. We can’t sleep because of next door customer’s snoring all night, and his dog keeps digging and barking. It seems like there was bug. My wife got bug bites next morning. And the swimming pool was freezing. The hot tub was so dirty, the dead skin floating .we booked a non-smoke room, but once we opened the door, the serious smoke right into our face. We asked for change, but the front desk only provided one option, give us refund(ps:It was……