“The mediocre rating is not because of the property, which was all 5 stars. The problem was with the Expedia app description of the room, which posted two queen beds and a roll away upon request. I called in advance to request the roll away be ready for our arrival and was told that the Expedia room description was incorrect and that “fire code” prohibited adding the roll away. Anna (answered the phone) and told me we would need to upgrade the room but that she would waive the extra charge. That……
“The mediocre rating is not because of the property, which was all 5 stars. The problem was with the Expedia app description of the room, which posted two queen beds and a roll away upon request. I called in advance to request the roll away be ready for our arrival and was told that the Expedia room description was incorrect and that “fire code” prohibited adding the roll away. Anna (answered the phone) and told me we would need to upgrade the room but that she would waive the extra charge. That……
Dragan