“The first room we were taken to was supposed to be a garden view. I've had a garden room before (we've been to Sandals/Beaches in Jamaica 10 times). This room overlooked a gravel roof that covered a generator or something and the roof was littered with cigarette butts. I complained (the first time ever did while staying there) and we were moved to a much more suitable room.
Other than that, it was GREAT!”
“Everything in the resort was great, i cannot complain about anything. Its a great place to relax and enjoy a great peaceful time, will definatly come back”
“Slow-paced, old world vibe. Staff are attentive and knowledgeable.
Excellent beach and beach facilities.
A few glitches with the food, but I appreciate that it is made from scratch and doesn't feel like it came off a conveyor belt from a large all-inclusive kitchen.
If you want rest and relaxation, this is the spot.”
“We just spent 7 nights at Royal Plantation. What a beautiful and special place.
The grounds are immaculately kept and there is a great sense of pride from all staff in making the resort feel more like a home away from home. Every single staff member we interacted with were so friendly and took time out of their day to stop and have a chat. We loved meeting all of them. We always felt so well taken care of. There was nothing that was ever too much trouble.
The room was beautifully decorated……
“The property was beautiful, well-maintained, and very inviting. The pool area was definitely a highlight—the mid-morning and afternoon poolside activities were lit and brought great energy to the resort! The Xaymaca show was amazing and easily one of the highlights of my stay. Most of the wait and bar staff were kind and attentive.
One area that could use improvement is the dress code policy and how consistently it is enforced. It appeared that exceptions were made for some guests but not for……
“On the plus side, the location is excellent, the breakfast was nice, the view from the room was great, the room was adequate. On the negative side, the check-in time was 3 pm, we were told the room wasn't ready, at 3-30 pm we had to push them to give us our room. There was no shampoo in the bathroom, and this was the first hotel I have been to in ages where no shampoo is provided. Bedside desks, a standard feature in most hotels, were not available. Very few of the staff members smiled, and……
“I really love how easy it is to access the beach... I love the breakfast (Eggs and Bacon); the staff are very friendly and helpful. The beef stew is also very nice.”