“The staff was unhelpful when a belonging was left in the room. I tried to call the hotel multiple times but they stated their front desk doesn’t allow them to give out the number to the front desk. I submitted a claim through the website they told me which was an outside company and never heard back.”
“Shower wouldn’t drain, front desk staff member with a terrible attitude when her card reader wouldn’t swipe and she had to manually enter payment card”
“Very poor and unkind reception attendants. Didn’t tell us anything about WiFi or breakfast or where anything was. We were traveling on vacation and this was our worst stay in the whole northeast !”