2/10 Terrible
Gretchen E.
12 dic. 2025
We smelled sewer gas coming from the p traps in the shower. We reported this the first night we arrived. Nothing was done except the staff gaslighting us the first couple of days. When a plumber finally came we were already very sick and it was unbearable. We have yet to see any money back. We lost money for food expenses, having to pay for hotel the rest of our trip and our special needs son communication training (which is why we were in Phoenix) was ruined. Very disappointed and disgusted with this situation and company. VRBO should not work with you and I will be reporting this and leaving many bad reviews since nothing was done. VRBO only gave us 100 towards next hotel.Vacasa should give us a full refund but they have done absolutely nothing


Gretchen E.
Se hospedó 4 noches en diciembre de 2025
















