“I was meeting my daughter for a fun weekend and to hang out in the hot tub and relax and catch up!! We looked on line and there was nothing saying that there hot tub had not been up and running for months ! If we were told this since it was a main event in our thoughts we would have found a hotel that did have a working HT ! Anyway seems like this should be disclosed so a person is not so disappointed!! We will not be returning to this American Inn even though we will go to other American Inns……
“This place is a dump. Been there 3 times in 6 months to fish Mille lacs. All 3 times different staff, pool was always closed all 3 time. 10/2-10/4 stay new mngr told me owners don’t publish pool closed because no one will book.. breakfast sucks, access cards stop working, toilet doesn’t work absolute hellhole”
“Rooms were filthy. Bathroom had bugs, floor was dirty, and was a couple pieces of trash in garbage can. The TV had liquid splatter marks on it, and there were macaroni noodles and cheese dust in drawer. The lamp shade was missing. Really not impressed, pretty disappointing.”
“Our suite had sticky floors in the kitchen and bathroom. There was a stain on the sofa, which we covered with a towel before we sat on it. There was a very odd burn on the carpet in front of the fireplace, shaped like an iron (the kind used to iron clothes, LOL). There was an actual hole in the wall made by the room's door knob/handle crushing into the drywall and not repaired. The bathtub's surface was very slippery, and I almost slipped while showering.
Our table in the breakfast room was……
“In our Expedia profile we have requested 1st floor. No 1st floor rooms were available, which is fine until they tell us there is NOT an elevator!! We are senior citizens with health issues, if what is listed on our profile is not available, we should be notified before booking so we can go elsewhere. This is not acceptable Expedia! And, perhaps the hotel should include on their website that they don't have an elevator!”
“Clean room. Only saw someone at the front desk when we checked in. Never saw anyone after that. No ice machine even though there's a sign for one. Price difference between Thursday night and Friday night is $40 even though there were only 6 other cars in the lot, far from full. Breakfast was okay at best. Heard the few people that were there complaining about it. Scrambled eggs, old wrinkled sausage, no juice. Very little selection.”
“I appreciate the online check-in option. It made the process very easily. The furniture and carpet appeared to be new-“ish,” but holy, did our room reek of stale cigarettes. The bed appeared clean and was relatively comfortable. The floor of the shower was dark gray from years of wear and there was mildew on the caulk. This place desperately needs to be gutted and remodeled if they’re going to continue charging what they do. Overall, I would only choose to stay here if it was the very last……
“With Breakfast everything was out of order and tables were all dirty. Hotel staff was sitting behind front counter talking guest had to go ask for things including the omelettes that were kept in the freezer. When booking a room for 6 guestst they only include 4 wristbands the others you need to purchase. Staff in the waterpark was inconsistent one day my grandson was ok you use the big water slide being a 1/2 to short. The next day it was a no. He can't go down them.”