Poole Keynes Residences

"A stunning property and so well kept. All staff we encountered were very helpful and a lovely breakfast with plenty of choice too. Really enjoyed our stay."

"the breakfast was fantastic so much choice the staff all around the hotel amazing so friendly and helpful eleonor was amazing went above and beyond will recommended and will come back anna"

"Brilliant spa and wonderful stay"

"Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising."

"Very helpful staff. Clean room, corridors and foyer area. Room was really spacious, comfy bed, good layout. Only negative would be parking, very limited, struggled to park one night, was told only 60 spaces, which are chargeable, for over 500 guests. No suggestion of anywhere else to park, so had to sit waiting for someone to leave."

"The room and bathroom were very clean, as was the hotel in general. Our only disappointment was the standard of service at breakfast; whilst the food was excellent the service left a bit to be desired and the waitress was thoroughly miserable. She appeared to focus on table cleaning around us rather than being attentive to guests’ needs. Thankfully our breakfast was not contaminated by the cleaning fluid that she was using at an adjacent table."

"We loved our three nights at Ellenborough Park. What a gorgeous property. The room we had was number 40! Looked like a bridal suite!. The food was fabulous and great bar. The spa was excellent. Kevin is a great manager! Max, Charlie, Bernadette and all the other waiters were fabulous! The Sunday lunch was great! We will definitely be back for another visit!"

"We had a lovely stay and definitely be back staff are so helpful"

"The room was pretty dirty, hair on the bed and in the shower. The sheets were scratchy "