“The room was clean and made up each day. The staff were friendly and always on hand if needed.
Breakfast was to order from a menu and made individually, with a hot drink and orange juice.
Plenty of free parking in a large car park. The hotel is handy for St Neots and the surrounding area.”
“The stay experiences this time was very bad, the fire alarm was ON at 5:00 am in the early morning, everyone went out for fire evacuation. After 20 minutes, we went back to the room and the fire alarm kept to ON every 30 minutes until 9am. It was so annoying and really can't sleep from 5am to 9am and I need to check out at 11am on that day. I tried to call front desk to see what happened the fire alarm kept to ON, but no one pick up the call. Very disappeared to stay in this hotel.”
“The management team is very friendly and helpful but security sense is not sufficient as the cleaning lady forgot to close the windows. If you do not request too high standard of room service, it would be a good choice.”
“Overall not bad. The hotel was built a long time ago. Even though you took the lift, there were still many stairs to go if you were assigned to the 3rd floor. I checked out the hotel on 5/21 morning. The black girl at the front desk was not very helpful.”
“From the staff, to the gorgeous rooms, the bar and restaurant areas, it was nigh on perfect. The air con unit occasionally got a bit noisy, but it was still a fabulous stay. We were there for one night, so I do wonder whether a longer stay might have made that part a little more frustrating over time. Otherwise, we loved it!”