“They GAVE AWAY my prepaid room even after I called to say that we would be arriving late due to the heavy rain and road conditions. The gentleman on the phone told me not to worry. Besides, I had already PAID IN FULL for a room with two queen beds. When we got there they told me they could only give me a room with one king bed. I explained that I paid for a room with two queen beds because with my handicap I needed my own bed. The rude girl behind the counter did not care. Her attitude was “Oh……
“They GAVE AWAY my prepaid room even after I called to say that we would be arriving late due to the heavy rain and road conditions. The gentleman on the phone told me not to worry. Besides, I had already PAID IN FULL for a room with two queen beds. When we got there they told me they could only give me a room with one king bed. I explained that I paid for a room with two queen beds because with my handicap I needed my own bed. The rude girl behind the counter did not care. Her attitude was “Oh……
Paula