“The staff is friendly and professional. Most of them do speak three languages: French, English, and German. My room is clean and functional. The hotel is not far from downtown. You can take "Tram B," which station, Futura Glacière, is just in front of the hotel. If you don't want to spend 12 euro breakfast in the hotel, there are a MacDonald and a coffee shop near the hotel. There is also a supermarket which locates 30-second walk distance. The only inconvenience is that you need to take 15……
“The lock on the door is broken and the door closer is broken. I had to push the screws in so that I can close the door. I didn't feel secure in the hotel; also, the elevator was not working as well. I had to go back to the car to leave the luggage and get a few things so I can get over for one night.”
“En ce qui concerne la prestation hôtelière, tout est absolument au niveau d'un 4 étoiles. L'accueil à la réception est chaleureux, la communication par mail est efficace, et la chambre est haut de gamme avec tout le nécessaire. Le parking offert ainsi que le SPA sont de sérieux points bonus.
Seuls bémols mineurs, le sol de la chambre pourrait être nettoyé plus en profondeur et la cabine de douche n'étant pas fermée, l'eau se déverse facilement dans la salle de bains. Le SPA mériterait également……