“The location of the Grady Hotel is wonderful — situated right in the heart of downtown Louisville, close to the Bourbon Trail and surrounded by great local shops and restaurants. I really wanted to love this hotel because I typically enjoy staying at smaller boutique properties.
While the staff was friendly, the hotel lacked the attention to detail needed to feel truly “luxury.” The housekeeping was particularly disappointing. Our room was noticeably dusty, and the bathroom was not cleaned……
“The location of the Grady Hotel is wonderful — situated right in the heart of downtown Louisville, close to the Bourbon Trail and surrounded by great local shops and restaurants. I really wanted to love this hotel because I typically enjoy staying at smaller boutique properties.
While the staff was friendly, the hotel lacked the attention to detail needed to feel truly “luxury.” The housekeeping was particularly disappointing. Our room was noticeably dusty, and the bathroom was not cleaned……
Myung Ha