“I have stayed at this hotel five times, but after this last three-day stay, I can say with certainty that I will never return.
To be absolutely clear: the young woman who checked me in was extremely kind, professional, and courteous. Unfortunately, her attitude was completely overshadowed by the unacceptable behavior of the older woman working at reception on the morning of December 27.
After I properly provided my room number at breakfast so the charge could be posted to my room—a normal and……
“I have stayed at this hotel five times, but after this last three-day stay, I can say with certainty that I will never return.
To be absolutely clear: the young woman who checked me in was extremely kind, professional, and courteous. Unfortunately, her attitude was completely overshadowed by the unacceptable behavior of the older woman working at reception on the morning of December 27.
After I properly provided my room number at breakfast so the charge could be posted to my room—a normal and……
Maria