“The property was absolutely beautiful but that being said we had some major issues. First off you need a serious 4wd vehicle to even get to the property and had no idea before. Luckily we had a 4wd suv and it barely made it. Once we got there the staff was very nice and welcoming. The property was beautiful and we were very impressed. We were told we were getting upgraded because the resort was empty. We asked if the pool in the upgrade was heated since we had previously requested the outdoor……