West Springfield Chalets

"Very limited hours on the restaurant. However, the breakfast sandwich and coffee were good. Didn't see the bar. I was too tired to look. Light over the sink was burnt out and the toilet was not clean."

"I found breakfast items cold. Bar and bar staff were great "

"Water pressure in my room was phenomenal. Would go back just for that"

"No business close/walking in late March/April but quiet are and plenty of places close driving distance. "

"plenty of parking. Directly across the highway from the casino. A little loud being near a major highway and the interstate. Breakfast was a little weak. Rooms are very spacious and clean. I stay here now every time I go to Erie."

"The front desk gave me a sewing kit for free after a wardrobe malfunction!"

"Breakfast through the week was lacking and they ran out and didn’t replace things. The 24/7coffee was often cold even in the mornings. No one even offered to clean our room for until the 6th day. I had to go to the desk and ask for fresh towels and I had to pile our trash out in the hallway where it sat for days. "

"when I got there it was spring break and the lobby kinda dirty and nobody clean it"

"I stayed at this place atleast three times in the past and every time it was a great experience but this time it was little disappointing. Stayed there for three days but room was not cleaned even once. Refills were empty and luckily I had my own supplies."