China Beach Vacations

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The pool is good but the beach is not easy for swimming I have a seaview suite and the view is unforgettable. Concierge and front desk staff very helpfull. This is a peaceful place that I sure wamt to come back again for relaxation. Hotel WiFi a little weak. Better get a data card.

Good Check-in experience at the counter Very fast and helpful

Great location for getaway. nice garden, good pools. Breakfast: good selection, but service staff is not good organised, they are almost avoiding non chinese people in order to not speak english. only 4 of 10 days were we showed to a table to sit down, and only 3 of those days were we asked about coffee or tea. its not about we cant take it ourselves, its about the staff lacking proper training to be on ritz carlton level. during day time there seems to be very limited options to eat or drink, restaurants are open only specific times and only room service is available outside these times. for instance: it was impossible to just buy a fresh coconut at 14:00 in the reception because there was no staff in the shop to sell it to us, even though it was just sitting there. when we asked about it they said it wasnt open right now. this is really really bad image for ritz carlton. Rooms: we got a swim up pool room which was nice, but the AC in these room are extremely bad, when it was 34 degrees outside, the AC was struggling, and could only deliver around 23-24 degrees indoors, which is not ok at all for a ritz carlton. when confronting reception about this, they were super difficult and insisted on measuring the temperature in the room from where the air duct is, and not the temperature in the room, which is also ridiculous. after alot of complaining, we got a villa, which was nice of them, AC was good, but villa pool was dirty and hadnt been cleaned for a long time.

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Great location for getaway. nice garden, good pools. Breakfast: good selection, but service staff is not good organised, they are almost avoiding non chinese people in order to not speak english. only 4 of 10 days were we showed to a table to sit down, and only 3 of those days were we asked about coffee or tea. its not about we cant take it ourselves, its about the staff lacking proper training to be on ritz carlton level. during day time there seems to be very limited options to eat or drink, restaurants are open only specific times and only room service is available outside these times. for instance: it was impossible to just buy a fresh coconut at 14:00 in the reception because there was no staff in the shop to sell it to us, even though it was just sitting there. when we asked about it they said it wasnt open right now. this is really really bad image for ritz carlton. Rooms: we got a swim up pool room which was nice, but the AC in these room are extremely bad, when it was 34 degrees outside, the AC was struggling, and could only deliver around 23-24 degrees indoors, which is not ok at all for a ritz carlton. when confronting reception about this, they were super difficult and insisted on measuring the temperature in the room from where the air duct is, and not the temperature in the room, which is also ridiculous. after alot of complaining, we got a villa, which was nice of them, AC was good, but villa pool was dirty and hadnt been cleaned for a long time.

Great location for getaway. nice garden, good pools. Breakfast: good selection, but service staff is not good organised, they are almost avoiding non chinese people in order to not speak english. only 4 of 10 days were we showed to a table to sit down, and only 3 of those days were we asked about coffee or tea. its not about we cant take it ourselves, its about the staff lacking proper training to be on ritz carlton level. during day time there seems to be very limited options to eat or drink, restaurants are open only specific times and only room service is available outside these times. for instance: it was impossible to just buy a fresh coconut at 14:00 in the reception because there was no staff in the shop to sell it to us, even though it was just sitting there. when we asked about it they said it wasnt open right now. this is really really bad image for ritz carlton. Rooms: we got a swim up pool room which was nice, but the AC in these room are extremely bad, when it was 34 degrees outside, the AC was struggling, and could only deliver around 23-24 degrees indoors, which is not ok at all for a ritz carlton. when confronting reception about this, they were super difficult and insisted on measuring the temperature in the room from where the air duct is, and not the temperature in the room, which is also ridiculous. after alot of complaining, we got a villa, which was nice of them, AC was good, but villa pool was dirty and hadnt been cleaned for a long time.