“I didn’t make these reservations some man that couldn’t speak English or understand English made them when l was trying to cancel my Oct 9-11 reservations at the Best Western in Texarkana. So if you can cancel those it would be great and get people that can speak and understand English”
“Very clean room, adequate supplies for mini-kitfhen & bath, AC worked well, although a bit noisy (or was that a "noise machine" to help us sleep?) Generally quiet. Beds comfy,. Front desk staff offered info about services nearby.
Only negative is the ice machines on every floor were all out of ice: this model does not make adequate ice for a few number of visitors: what will you do for ice when you have a full hotel? Would definitely stay there again.”
“They really need to get the hot tub fixed if they are going to continue to advertise it. Then, the night I was there there was a pretty good thunderstorm with pouring sideways rain and one of the pipes on the ceiling of the pool room was leaking real bad. Im quite sure if it would have rained anymore that pipe would have come down bringing half the roof with it. And the elevator is filthy. Disappointed.”
“Everything was clean and in good repair, obviously the place is either new or very recently renovated. The towels were great, very nice refrigerator as well. The TV system was lousy, no regular TV channels available, just a set of “free channels” that didn’t have a very good selection. Once I found something to watch, the system kept buffering every 3-5 minutes and sometimes took 30 seconds to buffer back on. Overall 7of 10.”