I came to CLT to celebrate my son’s wedding. At arrival, there was an electrical issue. The property had only partial electricity (3 bathrooms out of 4, 6 bedrooms out of 7, and two common/living room areas had no electricity). It was too late to book alt. accommodations and upon contacting the owner, I understood the problem was easily addressed. My guests prepared for a rehearsal dinner by ironing their clothing in the kitchen; only one bathroom was available for 9 people to shower and attend to personal needs. While at the rehearsal dinner, refrigerated items I had purchased were spoiling in a refrigerator that I was not aware was not working. My friends and family were to arrive for breakfast early the next morning. I had to cancel. The owner agreed to some compensation for my and my guests’ inconveniences; for 20 hrs. of the 47 hrs. of our stay, we had very limited electricity.
When I returned to my own home, I contacted the owner. I mentioned other aspects that were negative: there is no true ‘third floor’ as described for this home. One moves from the second floor, two to three steps up, to a wide, open space that the owner considers a ‘third’ floor’. Further, the bedroom advertised on this floor is actually a storage/laundry room with no closet and a small cot. Used tobacco products were found in dresser drawers, garbage was on the front and back lawn, and a bedspread that has a large red stain present. Guests purchased their own toilet paper. It was as if we were in college housing, not clean, disorganized, with badly stained furniture. Many items needed repair. The owner went on the offense, making false accusations, saying I had hosted a wedding reception in his home (I gave him the wedding planer’s name to verify that the reception was held at a downtown hotel). He then accused me of having double the guests I had agreed to. Not true. He claims guests following us into his rental had to leave, costing him his booking because we had brought in bedbugs. Absolutely not true!
Clearly the owner was retaliating; any compensation promised was refused. My last email exchange included the following:
" Let me know how much confrontation you want to get into.”
My rental experience marred the joy for me and my guests, who were to celebrate a beautiful occasion. All will be well if you keep quiet and have no concerns.