Mayes County Vacations & Trips from $422

I found room service to be poor at best. I had to go down to reception and request coffee/ milk and cups daily. They didn’t seem to see that as I problem. Also dirty glasses used for water were simply put back instead of being replaced with clean ones. This impacted my overalls rating. Otherwise I enjoyed my stay

Room: clean room, beds were decent, room temp was even and we stayed warm (on a cold night). It wasn't drafty and didn't have cold spots. Breakfast: The breakfast was great! They have food stations with full oatmeal, waffle, and omelet bars with sausage, fruit, juices, coffee toast, bagels, and cereals. The Denver omelet was very good Access: Keycards - every person. You cannot ride the elevator or get in and out of the facility without it. Different people going to different floors must still swipe their card. Parking: It costs $20 per night for their parking garage, and is added to your room. They give you a green card to place in the window of your vehicle, and you use it and your room card to gain entry and exit. Front desk store: There is a small selection of chips (mostly Doritoes) and drinks, popcorn bags, and a few candy bars for sale. There were no pharmacy items. Location: The BOK Center is just across the street. The parking garage has indoor access to the Ti Amo Italian restaurant. Walkable and Safety: Everything is 'right there', either in the same block or across the street. Well-lit streets, security visible and present. Food: Ti Amo Restaurant, the Arena Bar & Grill are also next to the hotel. Arrive early - they don't take reservations on event nights. Go at 4:30 or 5.

The carpet and furniture needs cleaning badly in rooms and hallways.

Excellent customer service

Excellent hotel and casino had great time