“Upgraded to a two room apartment with two bathrooms and well furnished kitchen on third floor. The heater and guest bathroom had problems the first night of our stay. The 24hr reception was able to fix it the second day. The kitchen was well equipped with 4pots and knives were actually sharp! 5min walk to Gloucester station. Two nearby supermarkets to stock up! ”
“Upgraded to a two room apartment with two bathrooms and well furnished kitchen on third floor. The heater and guest bathroom had problems the first night of our stay. The 24hr reception was able to fix it the second day. The kitchen was well equipped with 4pots and knives were actually sharp! 5min walk to Gloucester station. Two nearby supermarkets to stock up! ”
“Check in process was poorly communicated. They use a contactless system with very poor support stating that they were having techniqual problems. This is the 2nd and last time I will use pass the key system as it leaves the client with 0 support. Both times I had problems getting information on how to check in. This isnt good enough.”
“Check in process was poorly communicated. They use a contactless system with very poor support stating that they were having techniqual problems. This is the 2nd and last time I will use pass the key system as it leaves the client with 0 support. Both times I had problems getting information on how to check in. This isnt good enough.”
“Great room and facilities in a convenient location to two tube stations and a vibrant Wetherspoons pub and loads of restaurants and cafes. The bed was comfortable, and kitchen facilities were good.
The shower/toilet room is on the small size and could be tricky for larger people. There can be a bit of noise outside at times (eg rubbish bin pickup next door in the wee hours) but thats usually not for long and should not detract from the great roomy accommodation.
The host communication was……
“Great room and facilities in a convenient location to two tube stations and a vibrant Wetherspoons pub and loads of restaurants and cafes. The bed was comfortable, and kitchen facilities were good.
The shower/toilet room is on the small size and could be tricky for larger people. There can be a bit of noise outside at times (eg rubbish bin pickup next door in the wee hours) but thats usually not for long and should not detract from the great roomy accommodation.
The host communication was……
"There were no outlets near any of the mirrors in the room for using a hairdryer, and the bathroom only had a socket for shavers. The only outlet closest to a mirror was at the very bottom of the full-length mirror by the entrance—almost at floor level. Since the hairdryer’s cord was too short, trying to use it in front of a mirror in the room was pure frustration.
The drop-off zone in front of the hotel entrance costs £7.20 and only allows a 10‑minute stay? That's insane."
"The location is good.
However this is an old hotel, most of the lifts are out of service for my entire trip (8 days), and I was even trapped in the lift for few mins.
Besides, the housekeeper is impolite and he felt annoyed when my husband requested for the wrong item. "