普拉兰大安塞旅游套票 | 普拉兰大安塞机票+酒店优惠低至 4 折

Hotel is very Nice, the beach is Amazing, pool and pool restaurant & bar are great and good food Room is very nice but unfortunately service wasn't as expected, we paid 630 euros per night so they can tell us you got only one bottle of water per day, the room you can't open the balcony doors because of the amount of mosquitoes and insects, coffee machine wasn't working and no capsules, poor buffet, too expensive for a 4stars hotel

lots of facilities were not work after check in. I was told the massage bathtub was not in serve, what a pity! My wife was attracted at first view by the photo of bathtub they showed online, that’s the reason why we booked this suite. It’s not the worst case, later I found the electrical heater was broken and also the door could not be locked. We were waked up by the sudden loud noise from air-condition in midnight. It’s a terrible experience in the first night; I got up and complained to reception about those bad facilities and required to change another same class room, but they said:‘there’s no same class room to change, we will try to repair the facilities, if you are no satisfy you can check out now, but we will not refund you money.” Ou, My God! What a crude attitude! How can the Hotel drive out Chinese guest to the street in the midnight of Chinese New Year Festival!! I called the Seychelles Tourism Department and complained the Relax hotel in the next morning. In the second morning the hotel arranged one Marketing Manager to visit me, I don’t know his name because he didn’t give me name-card. He didn’t explain anything or do some substantive measure, just come to say one word “sorry”, a complete scorn and delay tactics. I hated this diplomatic parlance attitude and kept complaining with hotel, but they did nothing except sorry again and again until we left Seychelles with negative memory after two days.

you have a nice view but have to transport yourself to the beaches. The one by the hotel is not for swimming. There is a resturant but quite a lot on the meny is not/never available. Breakfast is basic.

The hotel is located at isolated place which make it perfect for holiday. the best time there is when I was in the pool watching the sunset. The staff is kind and helpful, but the manager keep saying weird Chinese to us, and the wifi definitely need improved.

Close to beach, the hotel is artistically tasteful. But the WiFi reception is really bad. You need a voucher to access the wifi and the voucher code gets invalid easily. I asked at least 4 vouchers. Also for the superior room, you are sharing your balcony with your neighbors. They only use a small bamboo partition to divide. This poses potential security risk. We never used our balcony for the entire time because our neighbors are always there.