评分基于 1,446 条真实点评
4.4 客房清洁度
4.4 服务和员工
4.4 客房舒适度
4.3 酒店条件
Expedia 真实点评
用户：真实旅客
发布日期：2024年4月17日
The location of the resort on the beach is wonderful. The view from our room was amazing. We saw Whales coming up and when on the beach saw many turtles. The pool area was well kept and access to the beach was quite easy. The room has an amazing view and was very spacious. However, our unit was really outdated. The bathrooms need a lot of work. The showers have mold. Under the glasses on all the tables were dirt and dust. It seemed like it had not been cleaned for a long time. There is a shopping area and restaurants within walking distance but not particularly decent quality. You need a car to go to other places. We would stay here again if there were improvements to the rooms, especially the bathrooms.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 BMCGM
Aloha, we will utilize your comments on the units to work with our owners on improvements however we're thrilled to hear you enjoyed our spectacular oceanfront views and hope you'll visit us again soon.Mahalo.
用户：真实旅客
发布日期：2024年4月17日
First time staying here & definitely recommend. It was very clean & right by all of the other hotels in kaanapali. Short walk to the beach area where you can swim. Other reviews say every room is different so i was worried about the condition of the room but was surprised it was updated & comfortable. Will stay here again
酒店管理层的评论
2024年4月17日，回复：酒店管理层 BMCGM
Aloha and mahalo for both choosing and recommending the Aston Mahana at Kaanapali, we look forward to hosting you again soon !
用户：真实旅客
发布日期：2024年4月17日
We love the site of this hotel; the views are amazing. It’s quiet. There’s no daily fee for parking. Sitting out on the property to watch whales and sun all day is amazing; the snorkeling about 100 yards down the beach is really good too. Unfortunately the actual rooms are falling into disrepair: broken furniture, stained/old furniture and linens, holes in the tile and drywall. We stayed here twice and the first time it was immaculate; the second time it was pretty rough.
酒店管理层的评论
2024年4月17日，回复：酒店管理层 BMCGM
Aloha, I'm not aware of any units with those kind of issues but do apologize if you experienced that, we are happy to hear you enjoyed our views !Mahalo.
用户：真实旅客
发布日期：2024年4月16日
Bugs in kitchen
酒店管理层的评论
2024年4月17日，回复：酒店管理层 BMCGM
Aloha, we do apologize and are working on this but hope you enjoyed our spectacular oceanfront views !Mahalo.
用户：真实旅客
发布日期：2024年4月16日
Very nice stay and the room ocean view was amazing!
酒店管理层的评论
2024年4月16日，回复：酒店管理层 BMCGM
Aloha and mahalo for choosing the Aston Mahana at Kaanapali, we hope to be able to host you again soon !
用户：真实旅客
发布日期：2024年4月14日
We found roaches. It took a while to drop of our request.
酒店管理层的评论
2024年4月16日，回复：酒店管理层 BMCGM
Aloha, we are sorry for any inconvenience but hope you enjoyed our spectacular oceanfront views !
用户：真实旅客
发布日期：2024年4月9日
Views from the lanai are breathtaking! The unit was well appointed and clean. We will be back!
酒店管理层的评论
2024年4月11日，回复：酒店管理层 BMCGM
Aloha and mahalo for choosing the Aston Mahana at Kaanapali, we're thrilled to have exceeded your expectations and look forward to welcoming you back with those same breathtaking views !
用户：真实旅客
发布日期：2024年4月7日
Property is very nice. Clean units. Great service. Beautiful views off large lanai. Floor to ceiling windows. Water and beach are steps from you and walking trails right from hotel to eating and shopping.
酒店管理层的评论
2024年4月11日，回复：酒店管理层 BMCGM
Aloha and mahalo for choosing the Aston Mahana at Kaanapali, we're thrilled to hear you enjoyed your stay and hope to welcome you back again soon.
用户：真实旅客
发布日期：2024年4月7日
We loved our stay here! This is a nicely secluded property away from the larger chains and extremely close to the beach for access. Our 2 bedroom suite was very tastefully furnished and the kitchen was very functional allowing us to have a very pleasant stay and vacation.
酒店管理层的评论
2024年4月7日，回复：酒店管理层 BMCGM
Aloha and mahalo for choosing the Aston Mahana at Kaanapali, we're thrilled to hear we exceeded your expectations and hope to welcome you back in the future.
用户：真实旅客 来自：Falls Church
发布日期：2024年3月30日
Right on the beach. You can see whales and turtles from the room!
酒店管理层的评论
2024年3月30日，回复：酒店管理层 RDM
Thank you for staying with us. We appreciate your feedback!
