Matapalo Vacations from $1,126

Comfortable room and clean. Maggie, the front desk lady is a charm.

The room was outdated, smelling old, but clean. They are planning a remodel later this year. Restaurants, bars, pools and grounds were excellent! There are chaise lounges on the beach, but no umbrellas. A few trees offer shade, but are mostly overtaken by local vendors who have “shops” there. The staff was wonderful, trying to accommodate every wish we had.

Pool water was very warm. Lots of spots to sit at the pool. Very clean propety. Food was very good. Greet to relax by the ocean on the free lounge chairs. Nice sandy beach and water was crystal clear. Great to fiscover the Money Bar restaurant ( its not part of the all inclusive). We fidnt get to see any of the monkeys along the Monkey trail.

The view is obviously incredible, which is what the resort relies on. The staff were nice enough, but lacked management and training in certain areas. Had they been more attentive, we would have spent more money. The food was well cooked but the menus are a little odd. After paying so much to stay at the hotel, it's then disappointing to have to compete with public visitors to get tables in the restaurant. I'm shocked the property has been open less than 10 years; it needs a lot of maintenance. The water pressure is non-existant (shower is disappointing and even worse when irrigation is running), tiles are missing in both the main and the in-room pool. The main pool needs a deep clean, moss and black mould in the grout lines (black floating around in the pool). Shortage of pool towels, which have seen better days. Our bi-folding patio doors only partially opened, and we heard others talking about the same by the pool. We visited in dry season so whilst not expecting lush green landscaping, lights, wiring and irrigation all out the ground was disappointing to see. The areas behind the pool where nobody looks and between rooms is littered with rubbish and buiding materials. Whilst not the hotel's problem, the little make-believe town of Las Catalinas is extremely overhyped. Its still being built and its nothing. It reminded us on a Disney back lot set. Fake buildings with nobody in them. The beach and sea are lovely but quite busy with locals and visiting tourists.