Pepys Library Tours

Reception staff are lovely and helpful. Rooms are lovely and well designed and laid out. Clean bathroom with a shower cubicle which is brilliant. Room lighting options are possibly the best I’ve experienced in a hotel. Really loved the room. Lovely breakfast team with such lovely welcoming staff and service. The not so good aspects were that breakfast was not relaxing as some staff were watching/standing each time I got food. Very very off putting. I was staying for work but was my own booking at my cost as I just didn’t want to drive back home in the dark frosty evening especially so thought I’d go relaxingly the next day after doing some work at the hotel in room before and after breakfast and then in any space available after checking out. So I got a drink and worked in the space next to the restaurant dining as it was busy with lots of people doing work and meeting people. I sat there for 10 minutes and unknowingly the area was part of the restaurant so a member of staff came in (who was also part of breakfast team) and I could see she was counting tables etc so I said promptly please do let me know if and egff eg n you need to move. I was expecting to be told to move but not so curtly or abruptly. I was told 10/15 minutes please. Same thing could have been said politely respectfully. Just as I was being. Felt like school. Moved to another area which was never cleared from previous 2 guests tea/coffee for the 2 hours I was sat there. Went home with an unpleasant feel….

Amazing to be able to stay at one of the colleges in Cambridge, but since it was a shared bathroom, and there was no sink in the room, I had to go out of the room to get water for the kettle or just to wash my hands, so that was quite inconvenient. And also you had to take the room key every time you left the room which then cut off the electricity in your room.

Great property, the staff and the hotel have been great