Coconut Tree West Bay

3.0 star property
Beach hotel with a full-service spa and an outdoor pool

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Photo gallery for Coconut Tree West Bay

Outdoor pool - Coconut Tree West Bay (Roatan)
Dock - Coconut Tree West Bay (Roatan)
King Bed Cabin with Beach View | Terrace/patio - Coconut Tree West Bay (Roatan)
Front of property - Coconut Tree West Bay (Roatan)
Aerial view - Coconut Tree West Bay (Roatan)
At Coconut Tree West Bay, enjoy a prime beachfront location with excellent scuba diving. The property offers Shannie's spa, dry cleaning/laundry services, an outdoor pool, free self parking, and helpful multilingual staff.

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Spa
  • Pet friendly
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

Cabin with two beds, one double and one personal

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Private bathroom
Microwave
  • 320 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Rockhouse Suite 3 of 1 Bedroom 3rd Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Futon

Cabin with two beds, one Queen and one Double, 2nd Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Private bathroom
Microwave
  • 356 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Pool and Beach View Cabin, two Queen Beds

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Separate bedroom
Private bathroom
  • 400 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Bungalow with Garden View 2 double beds

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Rockhouse 1 Bedroom Suite First Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
Private bathroom
Microwave
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Beach Front Cabin, two Queen beds, 2nd level

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
West End & West Bay Beach, Roatan, Bay Islands

What's nearby

  • West Bay Beach - 2 min walk - 0.1 miles
  • Tabyana Beach - 10 min walk - 0.5 miles
  • Gumbalimba Park - 12 min walk - 0.7 miles
  • Half Moon Bay Beach - 6 min drive - 3.3 miles
  • Sandy Bay Beach - 9 min drive - 5.4 miles

Getting around

  • Roatán Intl. Airport (RTB) - 28 min drive

Restaurants

  • ‪Java Vine Coffee House - ‬9 min walk
  • ‪La Palapa Beach Bar And Grill - ‬3 min drive
  • ‪International Buffet - ‬3 min drive
  • ‪Tequla Jacks - ‬8 min drive
  • ‪Sea Cat - ‬9 min walk

About this property

Coconut Tree West Bay

Hotel near Tabyana Beach
Located close to West Bay Beach and Gumbalimba Park, Coconut Tree West Bay provides a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a facial at Shannie's, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Airport pick-up service (surcharge), babysitting (surcharge), and local meal delivery service
  • Multilingual staff, tour/ticket assistance, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Coconut Tree West Bay offer comforts such as air conditioning, as well as amenities like free WiFi and dining tables.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Coconut Tree West Bay Cabin
Coconut Tree Cabin
Coconut Tree West Bay Hotel
Coconut Tree West Bay Roatan
Coconut Tree West Bay Hotel Roatan

Frequently asked questions

Does Coconut Tree West Bay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Coconut Tree West Bay?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Coconut Tree West Bay on Nov 3, 2025 start from $110.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Coconut Tree West Bay pet-friendly?

Yes, Coconut Tree West Bay allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet.

How much is parking at Coconut Tree West Bay?

Self parking is free at this property.

What time is check-in at Coconut Tree West Bay?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at Coconut Tree West Bay?

Check-out is at noon.

Does Coconut Tree West Bay provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 30.00 per vehicle applies.

Where is Coconut Tree West Bay located?

Nestled on the beach, this Roatan hotel is within 1 mi (2 km) of Tabyana Beach, West Bay Beach, and Gumbalimba Park. Half Moon Bay Beach and Roatán Marine Park are also within 6 mi (10 km).

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Coconut Tree West Bay Reviews

Reviews

6.6
Rating 10 - Excellent. 28 out of 113 reviews
Rating 8 - Good. 23 out of 113 reviews
Rating 6 - Okay. 27 out of 113 reviews
Rating 4 - Poor. 17 out of 113 reviews
Rating 2 - Terrible. 18 out of 113 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Staff & service, amenities
I loved the location of this property! The buildings themselves have so much potential. The insides are very outdated and run down. The coffee maker was burnt and stuck to the warming plate and the sheets had drains. BUT you can’t beat the location and super friendly staff. The pool was super clean and warm with a nice outdoor shower. I would definitely come back here if they lowered the price for current condition of the buildings. And I would bring my own sheets. You can’t beat the location right on the beach and it’s far enough away from the party zones so it’s quiet. The guards they have there are really good as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place could not have been better value for money, we loved it so much - walkable to everything, right on the beach, lots of good restaurants in walking distance, 2 for 1 drinks and food and happy hour all down the beach. The hotel was very low key which is what we love, very friendly staff at reception cleaning kitchen and restaurant and maintenance and security - low key like they didnt have change for a beer so told us just come back to pay later, allowed to have your own drinks in the pool just not glass so totally fair and the patio and sunsets are amazingggg
Stayed 2 nights in Apr 2025

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities
Top location, but very basic.
Stayed 2 nights in Feb 2025

8/10 Good

Cindy

Liked: Amenities
Location was perfect. We had some difficulty accessing Wi-fi. Staff were lovely
Stayed 12 nights in Dec 2024

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and great staff. Nice view and close to the beach.
Stayed 2 nights in Jul 2022

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Employees very friendly
Stayed 2 nights in Feb 2024

6/10 Okay

Marvin

Disliked: Property conditions & facilities
Location is prime. Everything else needs improvement. Wouldn’t stay there again.
Stayed 3 nights in Jul 2024

6/10 Okay

Rhonda

Liked: Cleanliness, property conditions & facilities
The location was great. Property was nice. Only downside was no hot water in shower for entire 4 night stay.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not hesitate to book

Fosters is a wonderful group Of people there to make your stay wonderful. Recommend. Locations is at the north of things and that makes it calmer in the evening but still very accessible to all. Rooms cool. Beds cozy. Showers hot.
Stayed 3 nights in Mar 2024

4/10 Poor

Corey

Disliked: Staff & service, property conditions & facilities
The location of this property is fine, but the price and condition of this property is out of line. This is more like a one and a half star property. Everything from a dingy white comforter to the shotty repair work to the dirty kitchen gives it the deserved low rating.
Stayed 2 nights in Mar 2023

4/10 Poor

Jose

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing that I like about this property was the location of my reservation,my first complaint was my room was switched from 3 bed room to one king bed room the only thing they did was to give me a mattress to put in the floor,the shower did not have anything body wash or shampoo,we needed it to ask the front office for what was need to use the pool and tickets for our breakfast when he should it give us all that when we check in.not a good experience with this hotel
Stayed 2 nights in Jul 2023

4/10 Poor

Andrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, dirty, and poorly maintained. The outside area was not clean, with broken path tiles, lots of trash, and sewer odors. There was no power or water for a day, and there was no immediate communication or resolution provided. However, the Expedia team was incredibly helpful and provided a couple of options. I would not choose to stay there again and would not recommend it to anyone. It's worth paying a bit more to stay somewhere else.
Stayed 7 nights in Mar 2024

4/10 Poor

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
We liked the convenience to the beach and room size. Did not like the room necessities, very limited and not useable conditions. Reception person only there from 8 to 4 where you were able to access the water bottle or mention issues. Attentive to service requests but 4 out the 7 days we had workers in room fixing things. Dogs in the back barking alot. Construction also going on around our building. Breakfast only had 3 options and not always 3 available. Restaurant not always open on time.
Stayed 7 nights in Mar 2024

6/10 Okay

claudia

Liked: Cleanliness, staff & service
We stayed here for 5 nights we rented cabin 1 panoramic view which offers a perfect view of the beautiful west bay beach and the swimming pool conveniently located right in front of the unit. I enjoyed the property grounds on the back of our unit there is mango and coconut trees and in the morning you can hear the macaws flying near by we could also spot a few guatusas in the area nearby. Front desk manager is nice and friendly they do their best to solve your issues or needs. Housekeeping lady is nice honest and very helpful. I would like to mention you need to let them know if you need your cabin cleaned. Cabins are old but water and a/c works fine. Loud music from George’s restaurant and bar next door ends around 9-10. Water sewer smell and roaches is common in old properties around the beach on islands so keep that in mind as well. This property is located in front of the best beach and has the lower rates compared with other similar properties stay here if that’s your priority if you want luxury stay at the Mayan or similar.
Stayed 5 nights in Jun 2024

2/10 Terrible

Gracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Honest Review After an 8-Night Stay I stayed at this place for 8 nights, and unfortunately, my experience was not entirely pleasant. While the property has potential, there are several areas that need serious improvement in order to provide guests with a comfortable and enjoyable stay. Negative points: • Housekeeping was only done 3 times during an 8-night stay, which I found insufficient. • They only provided one toilet paper roll for the entire stay, and I had to request more. • The outdoor hallways constantly smelled like sewage, which was very unpleasant. • The kitchen was dirty when we arrived. I had to buy dish soap and clean it myself. The coffee maker was dirty, had old coffee residue, and was rusty. • The floor was dirty from the moment we checked in. • The bed was extremely hard, and instead of resting, my husband and I woke up with back pain every single morning. • The typical breakfast was just okay, but inconsistent — some days we got 3 tortillas, other days only 2. Most of the staff were rude, except for one pregnant waitress, who was always kind and attentive. • The dirt road leading to the property was in terrible condition, full of potholes so big they damaged our rental car. • We found a cockroach after the first night. • The TV was unplugged when we arrived and mounted high on the wall. My husband and I had to climb a chair to plug it in ourselves. Positive points: • The mini split AC worked very well and kept the room nice and cool, which w…
Stayed 8 nights in Apr 2025

8/10 Good

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask to be closer to the beeach. Directly in front of you! Very nice and clean pool. All types of excursions are available on the beach in front of you. Water taxis can take you to other places down the beach, to the West End. Restaurants, gift shops, and store only yards away on the beach. The place is understaffed but the current staff was excellent. Property and rooms could use some updating but didn't come here to sit in the room. Beds were comfortable and ac ice cold. Keep in mind your on an island, water and electricity can be unpredictable. Sewer systems can be prone to issues but expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness
We loved the large balcony overlooking the beach and pool!! We could walk down the beach to go snorkeling or to restaurants and shops. The cabin was good, but we weren’t expecting fancy. The worst thing was the 18 steps up to the cabin!!!
Stayed 7 nights in Jun 2025

8/10 Good

Tanya Michelle

I had my own beachfront cabin with amazing ocean/beach view. Cabin was large, spacious, and had everything I needed. Things like faucets and cutlery were older, but everything was clean and working. A/C was very good. If you want a room that is cleaned daily this probably isn’t the place for you. But the staff were always very fast to help. You are located over the restaurant, so loud music from morning to evening. But everything shut down by 8pm and quiet at that end of West Bay. Security 24/7. Excellent location.
Stayed 14 nights in Apr 2025

8/10 Good

Thomas

Disliked: Staff & service
Very rustic, but cabin 3 with the pool and beach/sea view make it excellent
Stayed 7 nights in Apr 2025

6/10 Okay

ricardo

Precio
Stayed 3 nights in Apr 2025

2/10 Terrible

priscilla

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was not clearly as advertised!!!!! No one to meet you at reception, number online and on Expedia was not even the number of the property. Pool was under construction and we were a group with kids; we clearly booked for pool. When we decided to NOT stay no refund or wavier was offered! We go there at night, no hallway lighting, my dad almost fell in a huge pot hole!!!! The keys to our so called room didn’t even open our cabin. Over all a stressful and horrible experience! PLEASE DO NOT STAY HERE!!!!!!
Stayed 3 nights in Mar 2025

4/10 Poor

DOUGLAS T

Liked: Cleanliness
Disliked: Property conditions & facilities
Dogs barking constantly around the clock, day and night. Sounded like a dog fight. One of the other guests said the owners son keeps a lot of dogs, and a guest got bit the year before by one of these dogs. Since the windows are “sealed” with duct tape, the sound really travels into the room all day and all night. The room was very clean, but a little rustic. Lots of chipped tile, and only 2 overhead bulbs were working so was kinda dark. At checkin, the desk clerk insisted we pay over a thousand dollars in order to get a key. We showed them our Expedia fully paid receipt. The clerk pretended not so speak English. We finally argued long enough to get the key. Room was very large. Beds were very comfortable. Alex at the restaurant was fantastic. Lose the dogs and figure out a better checkin (never had this experience through Expedia before!) and this would have been one of our favorite places to stay ever.
Stayed 11 nights in Feb 2025

6/10 Okay

Manon

Liked: Cleanliness, staff & service, amenities
Personelle sympathique Difficile d'accès même avec voiture ... terrain bouetteux Très bien situé sur la plage Beaucoup de Resto & bar dépanneur accessible par la plage Équipements de salle de bain.. robinetterie qui fuit Beaucoup de bateaux seadoo devant l'hôtel ce qui me donne moins envie pour la baignade.
Stayed 2 nights in Mar 2025

4/10 Poor

Cory

Disliked: Cleanliness, property conditions & facilities

Great people and location but run down

Let me start by saying, the people that work there are amazing. When we arrived at 6pm the office was closed but a maintenance guy had a key for us in an envelope. The hot water worked 2 out of 7 days. The toilet wouldn't flush unless you poured water in the tank while you were flushing. You only get 1 key and you better not lose it. The location is great with an incredible view. The island is more expensive than I expected. $20 for a hamburger, $30 for cerviche , $120 for a bottle of Don Julio Blonco US at the liqour store. $30 in the states. I would say this was closer to camping then being in a resort. I could have gone to Turks and Cacos for less.
Stayed 7 nights in Feb 2025

10/10 Excellent

Romane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I stayed there alone for a week, and it was awesome. I had a whole cabin for myself with 2 beds and everything you need to cook. The free breakfast is really good, and the personnel is very nice. There is also 24/24 security. The beach is right here, and the pool is a nice place to tan and enjoy a drink when there are too many people on the beach. Really a good experience !
Stayed 6 nights in Feb 2025