Sanchez Ramirez Vacations & Trips from $558

This resort is clean and well maintained, and the staff deserves special recognition for being kind, attentive, and professional. We enjoyed our stay overall, but there are a few details that could be improved to elevate the experience. Still a good choice, and we would consider returning.

Clean room , nice staff , excellent show

The staff was friendly and courteous.

The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there.

Hotel was nice, food was good, very good service, the staff were attentive entertaining. We had a wonderful time! would stay there again. Bathrooms in room could use updating. My bathroom door wouldn’t close all the way.