6/10 Aceptable
Brandon A.
5 ene. 2026
Le gustó: Limpieza
Our stay was a mixed bag. The location was incredible as it was right next to the Beach Club (pools/restaurant/bar), beach access, restaurants, and shops. The condo also seemed to be well made as noise was minimal despite being a high-traffic area. However, issues with the property manager and house itself were significant enough that we would not re-visit the property.Property manager (Southern Holiday Homes) - Upon entering the unit we were confused to find a months-old parking pass that was hidden in a pamphlet. I reached out to Southern Holiday Homes via text and was told that they were in an unopened yellow envelope on the counter in the kitchen. This response implies that I am either blind or stupid which is not the customer service I would expect in one of the nicest and priciest areas in Florida. The next morning, we brought our access bands to the Beach Club and were told that they were inactive which means they were clearly from the prior guests. The property manager texted that they were on their way with the parking passes at 10:54AM, but after 5 hours of silence I ended up going to the HOA office and getting them myself. Overall, very unprofessional. House - It's a rental and it shows, but is generally nice. There are sleeping arrangements for children, but no kid-friendly plates, cups, utensils, etc. A faucet leaked while we were there (clearly not the first time) and the AC filter was in desperate need of replacement, both of which were fixed when asked.
Brandon A.
Se hospedó 7 noches en diciembre de 2025
