Sargent Vacations from $389

The gentleman who checked me in was really nice and he upgraded us to a king bed room for no additional price. The room was clean and just perfect for our night stay before work in the morning.

Desk staff gave conflicting answers to questions and seemed either confused or dishonest. Parking wasn’t great, but it didn’t feel unsafe. The AC in the lobby area was either broken or was set to 79 so it wasn’t pleasant and inviting but it wasn’t unbearable either. The vending machine in the lobby wasn’t very well stocked, but proved irrelevant when it stopped working after dispensing one item. Everywhere inside had a faint mildew scent. Room was mostly clean; bedding was fresh and unstained, though it only consisted of sheets and a light blanket (no comforter, duvet, or second blankets). Bed was firm and comfortable. Breakfast was surprisingly good. There was a decent selection and multiple options. The choices were fresh and the area was presentable. For 50 bucks a night, it’s probably getting what you paid for and not bad. For 80 bucks a night, it’s probably a little disappointing.

Personal touch and attentive to every need.

Booking was misleading as the room said King. Accessible suite. We had no idea that Accessible meant handicap/wheelchair or disabled Accessible. The room was a large king with one chair. We spent the weekend and was hoping for a room like the double queen we had prior that had a couch and coffee table. We would have changed but our arrival was in the evening and we needed to be up by 4am. But the absolute worst thing was the 10 am- 11 am routine of the cleaning crew "bonk, bonk, bonking" down the hall with the huge laundry/trash cart going in and out to the dumpster or laundry room. We had the misfortune of getting a room right next the the elevators and outside door, so slamming of the door went on till midnight. This room should be reduced rate. Going to bed early was out of the question and sleeping in was impossible. There is little respect for the patrons. No one (who manages/owns the place) is ever at the front desk. On the second day. I did find a young lady at the desk available, an employee. But otherwise, its completely unmanned. We needed help twice, but was only able to call for front desk help once. The only reason we didnt change rooms is because we were checking out the next morning and the bed was actually lovely to sleep on. But for the price, especially when I was asked by front desk to call them directly instead of booking through a broker, I really expected a quieter night's sleep. Because, isnt that the whole reason to rent a bedroom.

Good place, good people. Was so happy when I opened the door to my room and saw how lovely it was.