“Several things did not work for all or part of our stay including the TV, WiFi, and Hot water. Also the restaurant was closed for the season, and the building was generally run down.”
“Easy, clear and convenient check-in/check out option by text
Immediate help by Daniel via text
Very clean and modern rooms and bathrooms
Highly recommend”
“The Algonquin is a beautiful property. The building is impressive, the grounds are immaculately maintained, and the valet staff were consistently friendly, helpful, and welcoming.
Unfortunately, the front desk experience was the opposite and became the defining part of my stay. Staff were not openly rude, but consistently came across as indifferent, unfriendly, and unhelpful. At check-in, I had to repeatedly ask basic questions about room upgrades, views, and balconies to get useful……