“We were there for three nights, it was very nice, good location, great for a rest and near mirador Nervion for a good walk. Good food nearby. Markets available close to hotel. ”
“The hotel was beautifully laid out with stunning views. The staff were above and beyond incredible. They couldn’t do enough to help. Always on hand and so amenable. I had the best stay and if I could rate 11/10 I would.”
“This is a lovely rural hotel, great rooms, nice roof fan as opposed to air con, the owners are very responsive and communications worked really well. Breakfast was fabulous, access and parking very good. ”
“Hôtel agréable et calme en centre ville. Le personnel est attentif, très beau jardin avec une piscine a débordement en inox. Parking en sous sol payant. Le petit déjeuner est très bon, la chambre avec vu sur la piscine est très agréable. Nous avons passé un bon séjour.”
“Ótima relação custo benefício!
Atendimento muito bom!
Quarto pequeno , como nas fotos, mantendo padrão budget , correspondendo às expectativas!.Vale demais!”
“Solo puedo escribir cosas buenas, en especial destacamos a la propietaria, super atenta y super amable! Ha sido una estancia corta pero repetiremos seguro más días. El lugar es ideal para desconectar o mejor aún, para conectar con la naturaleza.
Destaco también la comida y sus opciones veganas y vegetarianas. Sin olvidarnos de la perrita, un amor.”
“Fabulous place in a lovely location. We had a brilliant stay and the hotel could not do enough to help us. They allowed us to check out a couple of hours later as we had struggled to get transport back from Bilbao, they also made us packed lunch (for a small fee) on departure even though the restaurant was closed. Couldn't recommend enough”
“Bad service and accommodation for the price!
For a new hotel the room is extremely badly designed. No socket for the kettle, constant buzzing sound from the electric box and poor drainage in the shower leading to a bad smell. Cleaning is also bad. Used toothpick found in the sink area and left there for four days. Mugs left unwashed. Coffee/amenities in the room not topped up.
Breakfast is not worth the money and runs out of food at least an hour before breakfast is due to finish, staff very……
“Un très bon accueil, nous avons mangé au restaurant de l’hôtel le rapport qualité prix est bien nous regrettons un peu que les plats n’est pas eu d’accompagnement il faut compter entre 40 et 50 € par personne. La nuit de parking pour la voiture est à 22 €. La climatisation fonctionnait parfaitement. La literie exceptionnelle. Nous recommandons cet établissement ”
"A disappointing experience - written by my husband who was the one who stays at this hotel
Spent a night in the Artist Gran hotel of Arts on my way back from the Camino de Santiago. I do not know if it was because of my backpack and casual pilgrim dressing but from the start, the service was a bit arrogant. I booked a room with queen size bed (indicating preference on high floor), but was given a DOUBLE bed for 3rd floor. As for the view, Smart Inner View means facing the window of your neighbor (welcome back to the dormitory in the Albergue!). An experience certainly not to be repeated. Get yourself an hotel with better service. You deserve better!"