Cagbalete Island Pet-friendly Vacations

Friendly, knowledgeable, and helpful staff. Clean, well appointed rooms. Super convenient location for food and shopping.

This unplanned trip to the Philippines—my first in almost four decades—brought me to this hotel because of its proximity to Asian Hospital, and it turned out to be an excellent choice. I travel frequently and stay in many properties worldwide, yet the hospitality here stands out for its genuine care and consistency. From the moment I notified the hotel of my late arrival, the service was exceptional. I was met at the airport, assisted with luggage, guided through the check-in process, and welcomed at the Executive Lounge with sincere warmth after a 25-hour journey. Throughout my stay, every department—concierge, security, lounge, dining, housekeeping, transportation, and management—has demonstrated remarkable attentiveness. Staff remembered my preferences, noticed when I hadn’t eaten, checked on my well-being, and even helped me when I felt unwell. The breakfast and dinner teams worked seamlessly during busy periods, always with professionalism and kindness. Housekeeping added thoughtful touches that made my room feel like home. Even when small issues arose, management resolved them promptly and with care, turning potential frustrations into positive experiences. Staying for more than 45 days could have been challenging, but the warmth, consistency, and dedication of the entire team made me feel safe, welcomed, and genuinely cared for. I am deeply grateful for the exceptional service and hospitality I experienced throughout my stay.

The room looked clean but my daughter stayed in room 6035 and she got bitten by bad bugs. There wasn’t enough selection of food in the breakfast room.

Everything is exceptional

Really nice room but some sort of maintenance constant knock was going on around the building during the stay and also the wifi wouldn't stay connected to the television in the room possibly a television issue because connection wasn't lost to phones, but occasionally went very high ping. There was no warning when booking the room that traditional baths cannot use soaps so unfortunately my fiancee was excited to use a few things she got beforehand that she couldn't during the stay, and the food was well very good the first night we ate but maybe a change of chef's it was definitely a bit undercooked going forward but overall still good. Definitely would be staying again sometime

The service and the atmosphere at the club lounge

Everything is exceptional

No breakfast served

Cozy stay! Staffs are incredibly friendly and efficient. The room was clean, spacious, and had almost everything we needed. I highly recommend it!

Clean room, very helpful staff and having laundry inside your room is very convenient.

Everything is exceptional