Seacoast Region Pet-friendly Vacations

Apartment was clean and short walk from train. Staff were very friendly and helpful. Not too far from downtown Boston. Check in/check out process was very easy and convenient. If I ever find myself back in Boston, I’ll definitely see if this one is available.

We booked a room from Thursday-Sunday and my husband was already staying there for a business trip. I had already reported that we did not have a satisfactory check-in situation or room assignment, but nobody responded to that, and we were still there. I had asked the front desk for extra pillows in one room and we didn’t get them. My husband’s room didn’t get cleaned one day and when we called at 2pm to ask for housekeeping, they waited two hours to come, by which time we were already done with our day and back in our room. The parking fees are ridiculous (and I live in California and am used to high prices), the beds are poor quality mattresses that have a topper to make them feel more luxurious, but are not helpful in covering the uncomfortable mattress quality. Hurt my back. Also when they say “double beds” they are serious, not queen beds, but full-size. Not really comfortable for two teenagers to sleep together. The bath doesn’t drain either. Had this same problem with my husband’s room too. The restaurant staff is wonderful though and we had a delicious meal at Thanksgiving. I usually get some type of upgrade or benefit since I’m an Expedia Platinum member and nothing was provided. First time that has ever happened to me in years of booking through Expedia. My husband has stayed at The Charles before, due to frequent business trips to Boston but is considering not returning. Very disappointed in this stay, and the poor service.

Great Location Housekeeping was amazing Concierge set up all our sightseeing plans Would highly recommend staying when in Boston

Phenomenon phenomenon will definitely will be back

Location great. Parking ridiculous. 2 women shopping/theatre. We paid $140 total to park for 1 night. The garage was empty for obvious reasons. The doorknob fell off the bathroom. People / staff were lovely.

Great Location Housekeeping was amazing Concierge set up all our sightseeing plans Would highly recommend staying when in Boston

This hotel has it all, best in class care and service.

Wonderful stay; room was just spotless. Staff lovely

Location great. Parking ridiculous. 2 women shopping/theatre. We paid $140 total to park for 1 night. The garage was empty for obvious reasons. The doorknob fell off the bathroom. People / staff were lovely.

We booked a room from Thursday-Sunday and my husband was already staying there for a business trip. I had already reported that we did not have a satisfactory check-in situation or room assignment, but nobody responded to that, and we were still there. I had asked the front desk for extra pillows in one room and we didn’t get them. My husband’s room didn’t get cleaned one day and when we called at 2pm to ask for housekeeping, they waited two hours to come, by which time we were already done with our day and back in our room. The parking fees are ridiculous (and I live in California and am used to high prices), the beds are poor quality mattresses that have a topper to make them feel more luxurious, but are not helpful in covering the uncomfortable mattress quality. Hurt my back. Also when they say “double beds” they are serious, not queen beds, but full-size. Not really comfortable for two teenagers to sleep together. The bath doesn’t drain either. Had this same problem with my husband’s room too. The restaurant staff is wonderful though and we had a delicious meal at Thanksgiving. I usually get some type of upgrade or benefit since I’m an Expedia Platinum member and nothing was provided. First time that has ever happened to me in years of booking through Expedia. My husband has stayed at The Charles before, due to frequent business trips to Boston but is considering not returning. Very disappointed in this stay, and the poor service.

Great Location Housekeeping was amazing Concierge set up all our sightseeing plans Would highly recommend staying when in Boston

Overall the stay was good. Room as expected, clean. The hotel overall was good. Again as you would expect. Its the ‘discount hotel’ of the three hotels on the block. But overall it was good and like I said, did the trick. Staff was very nice. The only knock is that in the hallway all over the hotel was a constant ‘worn socks’ smell. It was strong, but just existed everywhere. In the room the smell was not as noticeable and as long as you have the fan constantly going, its going to be ok. Besides that, its a pretty decent hotel to stay at. Oh yeah, pool was good, feel free to take a dip, they did a good job with the pool.

We booked a room from Thursday-Sunday and my husband was already staying there for a business trip. I had already reported that we did not have a satisfactory check-in situation or room assignment, but nobody responded to that, and we were still there. I had asked the front desk for extra pillows in one room and we didn’t get them. My husband’s room didn’t get cleaned one day and when we called at 2pm to ask for housekeeping, they waited two hours to come, by which time we were already done with our day and back in our room. The parking fees are ridiculous (and I live in California and am used to high prices), the beds are poor quality mattresses that have a topper to make them feel more luxurious, but are not helpful in covering the uncomfortable mattress quality. Hurt my back. Also when they say “double beds” they are serious, not queen beds, but full-size. Not really comfortable for two teenagers to sleep together. The bath doesn’t drain either. Had this same problem with my husband’s room too. The restaurant staff is wonderful though and we had a delicious meal at Thanksgiving. I usually get some type of upgrade or benefit since I’m an Expedia Platinum member and nothing was provided. First time that has ever happened to me in years of booking through Expedia. My husband has stayed at The Charles before, due to frequent business trips to Boston but is considering not returning. Very disappointed in this stay, and the poor service.

Greeting was nice, rooms are clean, warm & cozy, receiving a 20% off restaurant coupon was nice but the restraint is a tad bit expensive for the food amount we received. Overall great experience when we stayed for one night.