Outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of Naivasha Kongoni Lodge

4 out of 5
Naivasha Kongoni Lodge
300 m from Kongoni town centre, Naivasha

Reviews

8.2

Very Good

Rating 10 - Excellent. 22 out of 59 reviews" "
Rating 8 - Good. 25 out of 59 reviews" "
Rating 6 - Okay. 8 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kotaro

Stayed 4 nights in Oct 2023

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 1 night in Jul 2023

10/10 Excellent

STEPHEN

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
Really nice hotel, the food was amazing, and the staff were very friendly and helpful. Would highly recommend (particularly Japheth and James).
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, tranquil place!
Stay was good. Staff is friendly, and service was good. Food options can be improved. However, we did enjoy our meals.
Stayed 1 night in Jul 2022
Response from Sales and Marketing on Aug 19, 2022
Thank you for the feedback and we are glad that you had a great time. I will inform the relevant department about your concern.We look forward to hosting you soon.

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience and setting. Slightly taken aback by strict check out time of 10.00am with 1000ksh an hour if we overstayed.
Stayed 2 nights in Feb 2022

8/10 Good

Dax

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Wambui

Traveled with family
Liked: Staff & service, amenities
The cottages were okay. Had all the amenities but the decor was off. The service we received at breakfast was AMAZING. I would go back again and recommend it just for the service and the breathtaking view of the lake at the pool.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Kiprotich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ample parking and serene environment.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Timber wood and great spaces!
Great rooms with hand-made timer wood furniture and details. bedroom decent size and living room HUGE!! Overall quite clean (even if kitchen cleaness can improve). Decent food with 4 course menue in the full board option. Would recomend spending a night!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is quiet and private and very relaxing; a place to go to unwind and chill out.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The property blends very well with the environment.
Stayed 2 nights in May 2021
Response from Sales and Marketing office on Jun 2, 2021
Thank you very much for your feedback. We look forward to hosting you again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021
Response from Sales and Marketing on Feb 2, 2021
Thank you Joseph for your review. We look forward o hosting you again soon.

4/10 Poor

Verified traveler

Stayed 2 nights in Aug 2020

6/10 Okay

Rhonda

Traveled with family
Disliked: Room comfort
An adequate place for families or two couples
Kongoni Lodge is a well kept Kenyan lodge that is well suited for a family or two couples travelling together. Whilst quite a long way from the lake, you get lovely views of the lake and the grounds are very nicely maintained. The lodge provides activities - which young children would enjoy. We travelled with our son and his girlfriend - the cottage was adequate with each room having its own bathroom. However, there was no fridge or microwave, despite the cottage being fitted out with a full kitchen. This seemed a little perplexing to us. The reception staff were a little stiff - we inquired about booking a trip to Crescent Island. They indicated they could assist us, but when we followed up they indicated that we should just turn up to one of the boat hire companies that operate on the lake. We asked for a recommendation and they indicated that they could google some suggestions for us. So, in short - don't rely on them to assist you with external activities - make your own inquiries. The beds were a little hard as well. I am not sure I would return to this lodge, however, it was perfectly adequate for our needs and the restaurant and bar staff were very helpful.
Stayed 1 night in Dec 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended-lovely place
I absolutely loved this place and it was my weekend retreat during a business trip in between Dubai & Nairobi. Quite a trek to get there but it was well worth it. Warmly welcomed and I had a cottage all to myself as the other room was empty. That's the only slightly bizarre thing that if you have one room, you may have to share a kitchen, dining room and lounge area with someone that you don't know. No matter, it was irrelevant for my stay. Lovely bed and room together with ensuite facilities. I loved the main restaurant area and the food was positively sumptuous. Very friendly staff, particularly James. It was a very welcome break away from normal life. Although I could see the lake, I walked down there just to say I'd done it but I wasn't particularly impressed with the camp site area which seemed a little bit run down. I stayed for a drink and came back up to the main lodge which was perfect.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Benson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from sales & Marketing on Jul 17, 2019
Dear Benson, Greetings from Naivasha Kongoni Lodge. Thank you for your review. We look forward to hosting you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is excellent. Very relaxing ambience. Staff at the restaurant very helpful.
Stayed 2 nights in Jul 2019
Response from Sales & Marketing on Jul 17, 2019
Greetings from Naivasha Kongoni Lodge. Thank you for taking time to send us your review. We are glad to know that you enjoyed your stay at our Lodge. We look forward to hosting you again.

8/10 Good

Julie, Nairobi

Liked: Staff & service, property conditions & facilities, room comfort
The site is absolutely beautiful, quiet and beautiful views. We booked one room and were surprised at check-in that there was a possibility we would share the lodge with other people if there was another booking. It's basically a cottage with two separate rooms each with Ensuite, but you share the living room and kitchen. Luckily we were alone, regardless the lodge was just a huge place unnecessary in my opinion. Room was comfortable but bathroom not the cleanest. The floor of the shower was slimy. The highlight of our stay was the supper and drinks at the restaurant. Service was absolutely wonderful, attentive and the food was outstanding. Really above our expectation was the table d'hôte supper. Chef Rafael even came to check on us at the end of the dinner. Loved it. Overall, I would stay there again if I could be sure to have the entire lodge to ourselves or if going with 4 people.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
We booked only the room with no meals as we dont eat a lot. The hotel has a a la catre menu but anything we asked for from the menu was not available. The hotel was pushing us to take the full fixed menu Dinner which we did not like for the dishes being offered. The Hotel is not good for Vegans. The Views from the rooms not the restaurant were good. The property has a lot of new trees and bushes that blocks the entire view of the landscape. You feel claustrophobic even when you are 25 KMs from any town. Not a good place to recommend.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Relaxing lodge mini break
Very relaxing two day mini break. Spacious grounds and private executive lodging with plunge pool and hot tub. Good restaurant with friendly and helpful staff offering nice set lunch/dinner menus, overlooking a communal gardens pool. Not that much to do locally especially at night, although local lake ‘hippo safari’ rides, small game National Park and cycling options exist. About 20 Miles and 45+ min ride along a somewhat pot holed road from main town of Naivasha being the only drawback.
Stayed 2 nights in May 2018

8/10 Good

chegstar, NAIROBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay and brilliant staff
amazing stay and brilliant staff looking forward for my next stay
Stayed 2 nights in Jan 2018

8/10 Good

Ron

Liked: Cleanliness, staff & service, room comfort
Good Experience!
Nice service, kind staff, interesting bungalow style/design, quiet area.
Stayed 2 nights in Jun 2017

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of Lake Naivasha
The Hotel was difficult to find, and would be very inconvenient and unreachable depending on the means of transportation in the rainy season. The road leading up to the hotel is a dirt road with serious deterioration and narrow paths with bordering cliffs. The Hotel is located on a beautiful hill top overlooking the Naivasha lake (not actually close to the lake itself though). The bungalows consist of 2 separate apartments (I was not warned we would need to share a living room). Bungalow rooms can get quite hot in the summer. Rooms are equipped with only a fan (No airco). The mosquito nets at night did not work so I would suggest guests take mosquito spray with deet. Hotel staff was nice enough to go into our rooms while we were away and close the windows and release the mosquito nets on our beds (its the thought that counts). There are wild animals roaming around the hotel, adding to the charm (we saw velvet monkeys, rabbits, and small dears). Breakfast was not worth staying at the hotel for. Consist of pre-plated fruits, and a selection of pre-made "ala-carte" choices.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing choice!
We enjoyed a beautiful stand alone lodge that was completely private with its own small, private pool, number 14. The thatched roof lodge was meticulously clean and the decor included stone floors and beautiful wood burl furniture. Denis was our server for our 2 night stay and he was friendly and very knowledgeable about the menu, which is important for my dietary restrictions. The food was very good, and beautifully staged. The supplied robes and slippers were a nice touch and much appreciated! We enjoyed our stay very much and will return!
Sunrise view from lodge.
Wildlife corridor enroute to lodge.
Hells Gate Patk
Front door area of 14.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
It is a very beautiful location and extremely relaxing mainly because it is so quiet there apart from wonderful natural sounds. The staff are very friendly and helpful to a fault. My partner and I got a lot from our few days there and would definitely return.

6/10 Okay

Masaru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of front desk needs to learn about hospitlity. Very rude & unproffecional!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Evelyn, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly incredible hotel and service
This hotel is the best! The staff is very kind and attentive. The manager Peter is simply amazing. They heard that it's my birthday and prepared an entire big cake for me during dinner! the room is ver spacious and well designed. They also come with a camp site which is right next to the lake! that the hotel guest can sit and chill by the lake and enjoy lunch! Amazing overall

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
a wonderful hotel
good, nice food,but the bathroom is not good

10/10 Excellent

Michelle, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute privacy, exotic ambiance
Incredible, relaxing, secluded.
Response from Mark on Mar 16, 2016
Thanks for your feedback, we are grateful you enjoyed your time with us!

10/10 Excellent

Rebecca, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naivasha kongoni
The place was great..... the staff were super helpful and kind. The rooms are exceptional, the executive or exclusive rooms are a must try for everyone.
Response from Mark on Jan 14, 2016
We are really glad you enjoyed your stay with us over the festive season in our Executive Suites! We certainly hope you will be back.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice grounds, spacious cottages, nice eating area, very relaxing place to stay
Response from Mark on Oct 26, 2015
Thanks for providing us with your feedback on both our services, setting, and cuisine. We hope you choose our lodge the next time you are in Naivasha.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word awesome
My first time home in 25 years. I've live in the united states for the last 25 years. My sister in law surprised me and my wife with a visit to the Lodge. This is a experience of a LIFE TIME!!! We will highly remember the Kongoni Lodge to our family and friends
Response from Mark on Oct 21, 2015
Thanks for providing us with your feedback! We are all so glad we could make your home welcoming so special. We hope Naivasha Kongoni Lodge has left you with great memories. Karibu tena!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mark on Sep 29, 2015
Thank you for rating Naivasha Kongoni Lodge for others to see.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place to stay
We spent a couple of days at Kongoni, and enjoyed our stay very much. The room was in a lodge with shared TV/lounge but there was no one in the other room so we had the lodge, which is very comfortable and spacious, to ourselves. The lodge was generally very clean although we did notice a stain on one of the outer covers on the bed. The environment is really nice, especially the well maintained, well lit, areas near reception and the restaurant. I would have felt quite isolated in the lodges far from this area, but lodge 4 and those nearby are perfectly located. The food at the restaurant was expensive, but it was very good quality. We tried a few things on the menu including steak, fish and spaghetti bolognese and they were all very nice. The breakfast was also very good as was the service. One of the best dining experiences we've had in Kenya. Only two negatives amidst many positives - the milk was very watered down for some reason, and the womens toilet was not clean at the restaurant. All the staff at Kongoni were very helpful and polite. The lodge is located quite far from Naivasha so it's a great place for some peace and relaxation. The countryside is beautiful and the views from various parts of Kongoni Lodge are excellent. Overall, we loved this place and would definitely want to return to stay here again at some point.
Response from Mark on Sep 23, 2015
We appreciate you taking the time to review your stay with us. We are also glad that we met and surpassed your expectations. I have passed your concerns to our General Manager on house keeping along with your opinion on our milk.

10/10 Excellent

Arlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mark on Sep 14, 2015
Thank you very much for the review.

8/10 Good

Ewen, Sarlat, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere near Lake Naivasha
We were welcomed on arrival with hot towels and a refreshing fruit juice before being shown to the cottage. This was very comfortable and spacious, lovely view towards the lake. The bedroom was average size, the bed clean and comfortable. The bathroom was adequate, the towels a bit small and the shower mixer tap was not easy to regulate the temperature. The restaurant was adequate, food quality poor, service polite but inefficient. The swimming pool although clean was black stone which did not appeal. The grounds are well maintained and attractive.
Response from Mark on Aug 28, 2015
Thank you very much for taking the time to review your stay at Naivasha Kongoni Lodge. We always strives to provide the best services and certainly attempt to build upon our successes. We are glad that we met your expectations for your stay with us.

10/10 Excellent

Joe, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time!
The entire lodge is very clean, and well maintained, the pool is beautiful and the restaurant had great food. The rooms were very comfortable, but I will say I didn't know that the rooms had a shared common area to include the living room and I guess what you would call a kitchen. Luckily for me no one was staying in the adjoining room. I would have wished that the room had at least a mini fridge, and a few kitchen items like silverware and plates. All in all it was still an amazingly nice room, clean and sanitary, well built to fight the mosquitoes.
Response from Mark on Jun 15, 2015
Thank you for providing us with feedback. We are glad that in general you enjoyed your stay with us. You have made a good point about us advertising we sell each room individually, we will attempt to make this fact known. I will pass your your request for in room mini-fridges and crockery.

6/10 Okay

Martin, Nairobi

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Enjoyed the facilities however the food could be improved upon.
Response from Mark on Jun 4, 2015
Hi Martin, thank you for posting a review about your stay with us. We appreciate your positive criticism about our food. I have passed on your comments to the General Manager, for the menu on the day you were with us to be assessed. Thanks again!

10/10 Excellent

Vanessa RIBAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle chambre.
Stayed 1 night in Oct 2023

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and the views are amazing, the cottage was super nice and roomy, would love to repeat the experience there.
Stayed 3 nights in Mar 2023
Response from Sales and Marketing on Apr 6, 2023
Dear luis,Thank you for the lovely feedback.We are glad you enjoyed yourself and we look forward to hosting you again.

8/10 Good

Fernando

Stayed 1 night in Mar 2023
Response from Sales and Marketing on Apr 3, 2023
Thank you for your feedback

10/10 Excellent

Florina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Die Lodge war abgelegen inmitten der Natur mit Blick auf den Lake Naivasha. Das Cottage war ein Traum mit einem extra kleinen Pool. (Exclusive) Der Wohnbereich ist riesig und führt direkt zum Schlafbereich. Das Bad ist fast so gross wie der Schlafbereich und hat neben einer tollen Regendusche auf einen Whirlpool und zwei grosse Waschbecken.
Stayed 3 nights in Oct 2022

6/10 Okay

Andrea

Stayed 1 night in Mar 2022

2/10 Terrible

Jürgen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Der Anfahrtsweg ist eine Unverschämtheit und dazu angetan, ein normales Auto zu ruinieren ! Die Unterkunft hat Jugendherbergs Charakter und ist srg heruntergekommen! WLAN funktioniert nirgendwo ! Wir sind auf der Stelle abgereist und haben die knapp 200 Dollar für 2 Nächte in den Wind geschossen! Ausgesprochene WARNUNG ❗️
Stayed 2 nights in Oct 2021