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Reviews of Venice Hotel Villa Dori

3 out of 5
Venice Hotel Villa Dori
Via Colombara, 213, Ca' Sabbioni, Mestre, VE

Reviews

5.6
Rating 10 - Excellent. 31 out of 349 reviews" "
Rating 8 - Good. 77 out of 349 reviews" "
Rating 6 - Okay. 98 out of 349 reviews" "
Rating 4 - Poor. 63 out of 349 reviews" "
Rating 2 - Terrible. 80 out of 349 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Alan, Sandpoint michigan usa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing like what the pictures showed that were taken 20 years ago its run down ,bar never opened .and owner slept on couch in reception only good thing was beds were clean and fresh towels daily ,
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the hotel itself is beautiful however there was one receptionist/hostess that was unhelpful and judgmental. I would recommended others to stay if the hostess was nicer. Please note there were two when i went and the young hostess/receptionist is the one who was very unpleasant.
Stayed 2 nights in Oct 2019

2/10 Terrible

Joynul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Receptionst was rude. She did not give information about transport. We got all old food at breakfast. There is no shop nearby to buy food.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and in bad state structure, nothing near, staff so so. better to avoid.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Parking is good and the restaurant nearby is good. The room has masty smells.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old furniture. Not well maintained and not very clean
Stayed 1 night in Oct 2019

4/10 Poor

Robert F.

Disliked: Cleanliness
Disappointing
The property looked as advertised from the street and as we walked up but that’s where it ended. There was no one at the desk to check in with at 1800. Once we were able to track someone down to check us in she was very short and rude. We made it to our room and found it to be much smaller than advertised and the shower had mildew in it and the refrigerator appeared to have mold in it. To make matters worse, when we went to retire for the evening the air conditioning did not work. It was 2200 and reception desk said they were open until 2300 yet there was no one to be found anywhere. The room had no fan and no air conditioning and it was now approaching 90 degrees in the room even with the window open. We were forced to sleep with the window open which meant listening to traffic noise all night. This hotel was very disappointing. Thankfully we were only here for one night. I would not recommend this to anyone. This could be a charming place but they have a lot of work to do.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
If you don't have any or much patience with eccentricity, don't stay here, because it is as eccentric as the pic on Expedia looks. This is easily the cheapest accommodation to do Venice. A 53E bus (tickets and directions at the tobacconist's - good cake shop next door) gets you to S Lucia in 20 minutes. Clean, functional but avoid the breakfast if you can, it's eccentric but even we drew a line.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Tourist

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very nice to us and the hotel is not new but it is beautiful.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
De wc en de doch mogen schoner allemaal kalk aanslag en gele strepen. Wij hebben niet gedocht omdat het te vies was. Verder netjes
Stayed 1 night in Aug 2019

6/10 Okay

Magda, London

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good: easy commute to Venice by bus 53E (€1.50 each way)-tickets bought at the nearest Campsite; quiet place compare to noisy and busy Venice; fresh towels every day; air conditioning; free big parking; big bed. Bad: old and dusty room with musty smell; bathroom needs renovation-old and rusty; lack of toilet rolls and soap; toilet without flap; internet doesn’t work in the room-only in reception area; one chair in double room, bad lighting (no ceiling light, just side lights).
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
We saw receptionist on arrival then one other time to ask for money. No WiFi, air conditioning didn't work but the person who made the bed were the best part.
Stayed 4 nights in Jun 2019

6/10 Okay

Roger

Disliked: Staff & service, property conditions & facilities
Not as advertised.
The hotel is very basic but pleasant taking in to consideration the price for what it. The photo's are not recent for quite some time! There is rarely anyone on reception and the room key's are left on reception desk for you to help yourself which concerned us. The parking is free, but unlike advertised the breakfast is 5euros a day per person. The breakfast is basic but ok unless they've a large tour group in which case your shoved to the side and the food is vial with the coffee machine turned off and only instant coffee. There is a restaurant but it's not/never open and the bar area permantly closed. The hotel is perfectly situated for touring (you will need a car) to get in to venice each day using using the park and ride or driving to Verona almost 9euro each way on the toll road. The hotel serves a purpose but you don't get whats advertised the decor is old and run down but so long as you just wanting a place to sleep your fine. BE AWARE THE HOTEL IS OFF THE MAIN ROAD the sat navs take you to a residential address on main road. There is a restaurant just behind the hotel 3 min walk, the food is the best the service attentive and they go out they're way for you, BE SURE TO MAKE RESERVATIONS THOUGH AS ALWAYS BUSY !!!
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable
Good hotel , good staff and helpful, room was clean, good ambience, rooms view was same like the pictures during booking, necessary amenities provided, comfortable beds. The location of hotel is bit away from Mestre station, takes 30-40 mins by bus.
Stayed 1 night in Oct 2018
Response from maria on Oct 19, 2018
thank you for you review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures this hotel has posted on Expedia has nothing to do with the real look of the property. I was impressed by the pictures but when we arrived at the hotel we were more than disappointed by what the property looks like. The cleanlines of the hotel is questionable. I felt that the area was invaded by bugs. We killed a bug and left it on the floor on the first day of our arrival and that very same bug was still on the same spot on the floor until we left 5 days later. The hotel does not provide individually packed soap shampoo, conditioner or body lotion, does not provide iron or ironing board, not even at the front desk. Some of the staff at the front desk were friendly and helpful but the person who met us at our arrival was grumpy as hell, she was doing all day shifts, in 5 days we never got a single smile from her. BTW the piano that is on the main picture of that property is not there, our room was suppose to have colourful Victorian style interior decoration, the decor of our room was rather disapointing with pale yellow paint walls with black dirty marks, white bed frame, small closet that could barely fit the clothes of a single person,let alone 2 people, leaking shower, no room where to leave toothbrush and toothpaste, let alone other stuff like deodorant, cologne or hair brush. In the shower you have nowhere to leave your soap.
Stayed 4 nights in Oct 2018

10/10 Excellent

kunal, london

Liked: Cleanliness, staff & service, room comfort
Good value for Money
We arrived 1 hour early than our regular check in time, we was greeted by Olga ( speaking English ) very nice and helpful lady. She gave our room key even we were hour early. Enter the room it was nice clean and tidy we had booked standard room. Bed was decorated with drapes on all 4 sides as shown on their website. Pros: good value for money Very quiet area Peaceful and no noise at all OLGA very helpful lady Cons: no bathroom mats so person can easily slip on the floor Shower area is very small Hardly find any human in surrounding area Only one bus route 18 from Mestre station if you miss 1 bus you have to wait for another 40 minutes. No restaurant in surrounding area so you have to go to Mestre for munch. Hotel have vending machine where you can get water bottle snacks and beer.! Overall it’s a good value for money If you coming by car than no problem but it you are coming by public transport travelling journey is long. Specially after 21:00 in evening. We landed at TSF so from airport to hotel it took us around 2/5 hour travel time on public transport .
Stayed 2 nights in Oct 2018
Response from maria on Oct 15, 2018
thank you for you review

2/10 Terrible

Verified traveler

Advertised as 3 stars but actually 2
The only thing that is advertised correctly about this hotel is that it has Venetian style decor, AC and wifi. When we arrived we saw that the sliding door to our shower was completely off. We arrived at 2pm, when we went back downstairs, as the room did not have a telephone in it to contact reception, we asked the receptionist if maintenance could fix it and she informed us that this could not be done until the following morning because maintenance was no longer in the building. The following morning no one came to fix this issue. On the night of our arrival, we had paid for a hot breakfast for the following morning, and when we arrived for breakfast nothing was available for us to eat. We had to consult the same receptionist about this to which she asked if we had actually paid for the breakfast (of course we had paid for the breakfast). Finally that same receptionist proceeds to make us scrambled eggs and some salami and cheese on a plate no croissants and barely any coffee. It advertised that there was a telephone and fridge in every room and there was not in ours. The restaurant and club in the hotel were closed the entire time we were staying in the hotel and all restaurant and shops in the area, bar a tobacco shop and a lidl, were closed from 12-6pm. Housekeeping came at different times every day, twice in the morning, twice midday and once in the afternoon. Housekeeping also did not change our bed sheets only made the bed with the sheets we already had. Not 3 stars!
Stayed 6 nights in Aug 2018
Response from maria on Sep 10, 2018
thank you for your review. In case just ask to change the room next time.

4/10 Poor

Melanie, Brisbane, Australia

Liked: Cleanliness, room comfort
Bed bugs
The hotel although dated decor was clean and tidy. We booked the family room and unfortunately all of us found we had been bitten terribly a couple of days after by what we think are bed bugs. Such a shame because our initial experience was good
Stayed 2 nights in Aug 2018
Response from maria on Sep 14, 2018
I'm sorry about what happened .. but I repeat were not bed bugs .. a day before you stayed a family with a dog probably were dog chickens...

4/10 Poor

kat, new york

Liked: Cleanliness, room comfort
Very cool non touristy town with a charm of its own. But... not a town to walk around and check out when wanting to visit Italy. Not at all close to the bus. Bad transportation from hotel! 15 minutes walk to the bus stop and 40 minutes by bus to Venice. Then the buses from Venice end course at 11 pm. Also the bus doesn’t stop close at night, so it’s a 30 minute walk or pricey taxi. Room was clean, but no water or coffee machine. No toiletries just hand soap. Reception is rude and we had to wait an hour for someone to come out.
Stayed 4 nights in Aug 2018
Response from maria on Aug 28, 2018
the bus stop is 10 min from the hotel both ways. The last bust from Venice is at 12:30 pm, it is enough to look at the timetable on the bus stop

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
There was no one at the reception when we check in
Stayed 1 night in Jul 2018
Response from maria on Aug 1, 2018
Sorry what time did you arrived for your check in?

6/10 Okay

Larry

good for quiet time in venice
less than i expected but adeqate
Stayed 1 night in Jun 2018
Response from maria on Jul 4, 2018
thank you for your review

4/10 Poor

Lourdes, Fort Lauderdale, FL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
One night, not even 24 hours! It was all it took! The only good thing about this place was one of the staff members, Olga, who was very friendly & helpful. It is far from the airport, about 30 minutes, costing a whooping $63. Although the hotel has a nice antiquish feel to it, we changed the rooms x 3 due to horrendous air conditioning. There are no elevators; so, we lugged 3 huge suitcases up & down the stairs to exchange rooms. The lady that is there before 10am is extremely rude. Although we hadn't reserved breakfast, we were prepared to pay for it since there were no restaurants in sight. Apparently, it was not an option according to this lady! I can't say she offered because it was just plain rude how she went about it, "All I have are crossiants & coffee. You want it or no?!" She made it very obvious we were a complete bother. Lastly, the no AC shuttle to the cruise port, omg, a filthy vehicle! Never again!
Stayed 1 night in Jun 2018
Response from olga on Aug 14, 2018
thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Basic but clean. Helpful, friendly staff.
Basic room but clean and perfectly fine for what we paid. Ten minute walk to the bus stop for a half hour ride into the city. Very straightforward. Staff dealt immediately with an issue we had with the shower, and were very helpful regarding buses etc.
Stayed 3 nights in Jun 2018
Response from maria on Jun 28, 2018
thank you for your review. Hope to see you again.

4/10 Poor

Tom, Staten Island NY

Location was close to Venecie The address needed to be accurate for GPS system
Stayed 1 night in Jun 2018
Response from maria on Aug 28, 2018
thenk you for your review, we will see to add the address

2/10 Terrible

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
Will not stay here again
Too small room, appliances ue. AC and refrigerator did not work
Stayed 2 nights in May 2018
Response from maria on Jun 29, 2018
Thank you for the review. The appliances are Ue because we are in EWurope, yoiu could've ask in receprtion for the adaptor.

2/10 Terrible

Shaby, Grays

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its not as described.Picture looks great.if you want to watch TV then you have to lay down on the bed.Internet does not work at all.Bed Mattress are not good.Total waste of money. Do not go.
Stayed 1 night in May 2018
Response from maria on Jul 1, 2018
thank you for the review. if the mattresses wasn0t good enough you could've ask in reception for another room if it was available.

6/10 Okay

Annelien

Liked: Cleanliness
Disliked: Staff & service, room comfort

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Feb 2018

4/10 Poor

pete, california

Liked: Property conditions & facilities
Disliked: Staff & service
Haunted Hotel
There wasn't anyone stayed in the hotel for the 4 days we were there. No front desk or telephone assistance at all. It's very creepy!
Stayed 3 nights in Nov 2017

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Thumbs Down for Hotel Villa Dori
Despite reading negative reviews before our stay, we were optimistic that this would be a decent place to spend a night near Venice... Unfortunately, this was not the case. Hotel staff were unfriendly, the room wasn’t very clean, the bathroom was even mouldy, bugs ate us alive at night and the buffet breakfast is NOT worth the money. The town Oriago is even quite spooky to walk through at night. Villa Dori seems to have moved beyond it’s best days - seems to be hardly anyone around, probably due to the low quality it has to offer. Only positive is that public transport to/from the heart of Venice is quite cheap and fairly convenient (although it takes about 40min one way). I would not recommend this hotel to others.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising!
Do not believe ANY of the pictures you see advertised. Do not believe the comment about the size of the room. Completely FALSE ADVERTISING. Not sure how they get away with it. The elevator does not work. Shower door is broken. Wall is half painted. There is no room to move around. Very rude at the front desk. Can't ask a question, either they yell or deliberately give you false information. There is only one machine to get some drinks and that does not work. Very far from city center. There is nothing to do nearby.
Stayed 3 nights in Aug 2017

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is very far from the city. There is no lift that can be used to carry your luggage upstairs. The reception desk should be 24/7 but there was no one available when I was leaving the hotel at 4 o'clock in the morning. Rooms are clean and bathroom quite nice but there is no light by the room door (only small bed light). My overall stay was short.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Cheap place for Cheap quality.
We got our room and it was almost India hot. The air conditioner never got us cool. We had mosquitos bite through the night. Our kids suffered bites all night. Breakfast was confusing, but okay. I thought free and we had to pay...? It was okay overall, but not relaxing. Beds weren't super comfortable.
Stayed 2 nights in Jul 2017

2/10 Terrible

Dolo, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but not Cheerful
The exact opposite of what's advertised. Bar and Restaurant fully closed also no transfers.
Stayed 8 nights in Jul 2017

2/10 Terrible

Philly, Leicester, Uk

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They Finessed Us
Where do I begin, firstly the rooms do not look anything like the pictures on their website or Expedia's website, they give you a well put together brochure then we found ouf the Restaurant and Bar are forever closed, the next day we see a stack of leaflets enticing you about a bar called Buddha Bar only for us to find out that's the name of their bad that's eternally closed, like what the hell man. They have a pricing list for a transfer to Venice then we got told that's not available but a hand written map to a bus stop was (seen many people with these). My double bed was two foldaway camping style beds put together that drifted apart occasionally makin it rather uncomfortable and difficult to get a good full nights sleep on a otherwise relaxing holiday. There was a bee hive on more than one door shutters leading out to the balcony which ruins the nice views. The furniture is cut in half then glued to the wall which I thought was a nice touch however one of my halves was slanted so on the first day a pack of six cans slide off and got dented. Overall you couldn't pay me to stay here again, Expedia should remove it because it's making me think twice to use them again. I would upload photos but I've already transferred them from my phone.
Stayed 3 nights in Jul 2017

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

chris, leicester

Disliked: Staff & service, property conditions & facilities, room comfort
Horrific
. We had a very unwelcoming welcome by the manager there , who was not help full in relation to getting around Venice. We then got given our room , the lock was broken , fridge didn't work and lock on wardrobe broken so couldn't use, no restaurant or bar open , and altogether a scruffy worn , dirty hotel , which did not match the photos .I went down on several accessions to speak with the manager on site , she was not there on any occasion , we waited at reception only to hear a noise coming from a room next to reception , it was the managers work colleague fast asleep on a bed watching tv , we woke her up and she could not speak a word of english, so went back to the room and waited ! The manager came back and came to the room and was rather aggressive with us , and said she didn't care about anything we were complaining about and should be happy with what we had paid , as admittedly was very cheap , however still does not give her the right to act in such an unprofessional behaviour . The manager said then if we would like to leave she would give us our money back , so we agreed , she said we had 10 minutes to leave , so we were frantically trying to find alternative accommodation , as you can imagine very hard at such short notice at a reasonable price . The manager gave us our money back in full in cash except for the tax and we left , to try and find another hotel at 21:00

4/10 Poor

Amir hosein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mehtap, england

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in middle of no where.
When I booked it they told me that it's 15 mins away from the airport and 15 mins away from the city. But it took me 1.5 hour to get there from the airport and city is 30 mins away with the taxi. I ended up not staying there.

4/10 Poor

jo, new zealand

Disliked: Cleanliness, staff & service, property conditions & facilities
Out of the way
Run down, argumentative receptionist, dirty bathroom. Rooms are large and bed comfortable but no added nicities.

2/10 Terrible

mr jacobs , london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIGHTMARE HOTEL
This has to be one the worst experiences of my life. Me and my wife went to venice to celebrate our wedding anniversary. No staff ever there for any swrvice instead were partying in the restaurant and when confronted we were told its our fault for coming off season. Honestly this hotel makes me f*ckin sick.

4/10 Poor

jg, London uk

Disliked: Staff & service, property conditions & facilities
Bus stop to Mestre 5 mins. away from hotel.

8/10 Good

Eddie, Bridlington

Liked: Staff & service, room comfort
Very Acceptable.
Staff helpful and pleasant. Room clean and comfortable bed. Restaurant menu good. Good food, wines great. Night receptionist very friendly, couldn't do enough for us. Chef was off one night, so reception gave us instructions to alternative eatery. It wasn't a four star hotel, but very good for the money. Easy to catch bus into Venice. They start at 04.00 hours and run every half hour till midnight both ways. Got a roamer ticket for bus and the water busses too. Thoroughly enjoyed our holiday.