This was a Sheraton property, yet it had the quality of a Motel 6. I arrived early for checkin, but was told nothing was available, check back later. When I drove up, I noticed that there was hardly anyone there. Almost abandoned. When I came back at 4 for checkin, I was given a room key. This was fine. When I went to the room, the quality inside was disappointing. But, I was going to go with it. I turned on the TV and got nothing but snow, and analog. I went to front desk and told the girl about it. She just simply shrugged her shoulders in an - Oh well - manner. I asked for another room, and she said there were no more. Again, I could see from parking lot, it was not near capacity. The lot was only 1/3 full at best. She said she would send maintenance. I asked how long as I didn't want to wait all night for maintenance. She said she had already contacted him and he was on the way. Maybe five minutes. So I went back to the room and waited over 45 minutes. I went back to the desk. The girl said the same thing. Then started making excuses that he probably got detained at another room. I simply asked for a cancellation, which she did. Now, it is past 6 p.m. in Destin and I have no where to go. Thank you. Thanks alot.