Desk, blackout drapes, iron/ironing board, free cribs/infant beds
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Reviews of Kingsgate Hotel Te Anau

3.5 out of 5
Kingsgate Hotel Te Anau
20 Lakefront Drive, Te Anau

Reviews

8.2

Very Good

Rating 10 - Excellent. 247 out of 762 reviews" "
Rating 8 - Good. 350 out of 762 reviews" "
Rating 6 - Okay. 121 out of 762 reviews" "
Rating 4 - Poor. 35 out of 762 reviews" "
Rating 2 - Terrible. 9 out of 762 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay & the staff were all very pleasant & helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Larry

Traveled with family
Disliked: Amenities, property conditions & facilities
Lots of construction on roads and noise. Apartment was dated/worn. Wasn’t bad but not good either
Stayed 2 nights in Mar 2024
Response from The Kingsgate Hotel Te Anau team. on Apr 7, 2024
Hi Larry, we appreciate your comments but don't believe that they are for our property. We do not have apartments, and there has been no construction on roads locally near our hotel.Best regards,

6/10 Okay

Les

Liked: Cleanliness
Poor parking and noisy at night and mornings
Stayed 3 nights in Mar 2024
Response from Kingsgate Hotel Te Anau on Apr 3, 2024
Hi Les, thanks for taking the time to post your review from your recent stay with us. We are currently working towards a solution regarding the available parking, and our apologies that you enjoyed some noisy conditions during your stay.Best regards - The Kingsgate Hotel Te Anau team.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Christine

Traveled with partner
Comfortable
Stayed 2 nights in Mar 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The location is very convenient & an easy walk into the town center. Staff were very good & helpful. The property does show ALOT of wear & needs some attention. Room cleanliness just Ok. Should be more detailed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Kings Gate Hotel while in Te Anau. The staff was really friendly and the room was very nice and roomy.
Stayed 1 night in Mar 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location opposite the lake, a nice stroll to shops and food. Beds were new and comfy. Helpful staff.
Stayed 2 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to rest
Stayed 2 nights in Mar 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness
Parking was diabolical, not nearly enough for the number of rooms, had to park on the road at the back and walk up in the freezing cold. There was a door at the back of the hotel which was locked, a controlled entry/exit would have made things much easier as we were only a few rooms away but had to walk to the other end of the hotel and then back again outside. Bathroom was very dated and the shower over the bath downright dangerous, a grotty rubber mat and high step over the bath not good for those with mobility/balance issues, not to mention the soggy wet shower curtain. Upon arrival the floor in the bathroom looked as though it hadn't been cleaned and the consumables in the bathroom were not replenished during our three day stay, had to visit reception twice to request additional supplies. Beds were very comfortable and the linen of a good standard.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older motel. Clean rooms, restaurant. Wonderful buffet brunch. Helpful attentive pleasant staff.
Stayed 2 nights in Mar 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024

6/10 Okay

Meryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking bays way too small. No elevator esp for luggage
Stayed 2 nights in Feb 2024

10/10 Excellent

Don, Briarwood

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly helpful lady at check in, large room, very comfortable bed, not the most modern but good standard, all the staff I spoke with friendly, was nice to be able to have a bath
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Stayed 1 night in Feb 2024

8/10 Good

Fiona

Traveled with partner
Liked: Staff & service
We stayed for 2 nights on our around South Island trip, the hotel was ok for this short stay. The hotel is badly in need of an update, we had a fridge that had missing door guards so weren’t able to keep milk or any bottles in the fridge. The location of the hotel is great, just a short walk into the main area of town where there are plenty of bars and restaurants. The view from the front of the hotel is stunning, over look the lake, the hotel should take more advantage of this view.
Stayed 2 nights in Feb 2024
Response from The Kingsgate Hotel Te Anau team on Feb 12, 2024
Hi Fiona, we appreciate your feedback thank you.Best regards,

6/10 Okay

Errij

Traveled with family
The room size was big enough, with standard amenities provided. While both my nieces didn't have a problem, I do have one, as the room makes me stuffy and triggers my allergic reaction to dust mites. I suspect this comes from the carpet combined with outdated ceiling. So if you have allergic with dust mites like me this is not the place for you.
Stayed 1 night in Jan 2024
Response from The Kingsgate Hotel Te Anau team on Feb 12, 2024
Hello Errij,great to get your feedback thank you which we have shared with our team.Best regards,

6/10 Okay

Christopher

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Quiet and clean
Stayed 3 nights in Feb 2024
Response from The Kingsgate Hotel Te Anau team on Feb 12, 2024
Hi Christopher,thank you for taking the time to provide us with your feedback. We hope to welcome you back again.Kind regards,

8/10 Good

Elaine, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property halls and doors are a bit dated but the room was fine.
Stayed 2 nights in Feb 2024
Response from The Kingsgate Hotel Te Anau team on Feb 12, 2024
Hi Elaine,thank you for your feedback regarding your recent stay with us.Best regards,

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kingsgate was good value for money. It is a bit tired, but the room was bigger and better than I had anticipated. There wasn't a desk in our room. We did have a table and 2 chairs, but the chairs were a bit low, so it was uncomfortable to type on a laptop there. The staff were all very friendly and helpful. The town centre was about a 10 minute flat walk away, so it was easy to get around. They also have additional parking at the rear of the property that we really liked.
Stayed 3 nights in Jan 2024
Response from The Kingsgate Hotel Te Anau team. on Feb 12, 2024
Hi Laura,thank you for taking the time to review your recent stay with us. It is great to hear that you enjoyed your visit to Fiordland. We hope to see you again.Best regards,

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities
The property is in a lovely location. Room was clean, building a little dated. Most staff were welcoming. Beds very comfortable.
Stayed 2 nights in Jan 2024
Response from The Kingsgate Hotel Te Anau team on Feb 12, 2024
Hi Melinda,great to have your feedback thank you.We hope to welcome you back again.Kind regards,

6/10 Okay

Ying

Traveled with partner
Room size is good
Stayed 1 night in Jan 2024
Response from The Kingsgate Hotel Te Anau team on Feb 12, 2024
Hi Ying,great to hear your feedback from your recent stay with us which we greatly appreciate.Best regards,

10/10 Excellent

Nitin, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake front hotel, very good breakfast.
Stayed 1 night in Jan 2024
Response from The Kingsgate Hotel Te Anau team on Jan 22, 2024
Hello Nitin,thank you for taking the time to share your feedback with us regarding your recent stay. We are glad to hear that you enjoyed your stay, and we hope to see you again.Kind regards,

8/10 Good

Vincent

Stayed 2 nights in Jan 2024
Response from The Kingsgate Hotel Te Anau team on Feb 12, 2024
Hi Vincent,thank you for taking the time to share your thoughts regarding your recent stay with us.Kind regards,

10/10 Excellent

Kaiping

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from The Kingsgate Hotel Te Anau team. on Jan 14, 2024
Hi Kaiping, thank you for taking the time to provide us with your feedback from your recent stay with us. Much appreciated.Kind regards,

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from The Kingsgate Hotel Te Anau team on Jan 10, 2024
Hi Debbie,thank you for taking the time to review your recent stay with us. We hope to see you again.Kind regards,

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Kingsgate Hotel Te Anau team. on Jan 8, 2024
Hi Randy,great to have your feedback thank you.

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite a distance from the parking. Beds good. Don't like showers over a bath
Stayed 2 nights in Dec 2023
Response from The Kingsgate Hotel Te Anau team on Jan 3, 2024
Hi Sharon,thank for your valued feedback. We appreciate it greatly.

10/10 Excellent

Sau Wai Tien

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from The Kingsgate Hotel Te Anau team on Jan 3, 2024
Thank you for your great review. We are glad that you had a great stay, and look forward to welcoming you back in the future.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Kingsgate Hotel Te Anau team. on Jan 8, 2024
Hi Eugene,thank you for your feedback. We greatly appreciate you taking the time to provide us with this.Kind regards,

10/10 Excellent

Deepak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 1 night, the check-in was really smooth and the Manager, Deepak was extremely good, he went above and beyond when asked for a microwave to heat the food, he took our food inside and did it himself. Would highly recommend.
Stayed 1 night in Dec 2023
Response from . on Dec 27, 2023
Hi Deepak,thank you for your feedback regarding your recent stay with us. We are glad that you enjoyed your visit to Te Anau, and happy that our duty manager Deepak, looked after you./ We hope to see you again.Kind regardsThe Kingsgate Hotel Te Anau team.

10/10 Excellent

kunal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location and staff. Will visit again.
Stayed 1 night in Dec 2023
Response from . on Dec 27, 2023
Thank you Kunal for your feedback. We hope to welcome you back sometime in the future.Kind regardsThe Kingsgate Hotel Te Anau team.

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from . on Dec 19, 2023
Hi Eric,thanks for your review from your recent stay with us. It looks as though you enjoyed your stay. We hope to welcome you back again.RegardsThe Kingsgate Hotel Te Anau Team

10/10 Excellent

Bin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from . on Dec 10, 2023
Thank you Bin,we value your feedback and hope to welcome you back to Te Anau sometime in the future.Best regards,The Kingsgate Hotel Te Anau team.

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from . on Dec 10, 2023
Thank you Margaret for taking the time to review your recent stay with us.We hope to welcome you back again sometime in the future.Kind regardsThe Kingsgate Hotel Te Anau Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 1 night in Dec 2023
Response from . on Dec 7, 2023
Hi Paul,great to hear you enjoyed your stay. We hope to see you again!Kind regardsThe Kingsgate Hotel Te Anau team.

8/10 Good

David and Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from . on Dec 7, 2023
Hi David & Christine,thank you for taking the time to reflect on your recent stay with us. We greatly appreciate you doing this to help us provide the best experience possible to you.Kind regards,The Kingsgate Hotel Te Anau team.

6/10 Okay

BARBARA

Traveled with partner
Liked: Staff & service
The staff were amazing, most helpful and friendly The room lacked certain amenities which we found in other establishments...microwave, sink for dishes , towel rail in bathroom for wet towels..heated would be good as very closed in tiny bathroom so towels would not dry over night for the morning. thanks
Stayed 2 nights in Nov 2023
Response from . on Nov 23, 2023
Hi Barbara, great to hear your feedback thank you. I have passed your comments on to our relevant teams to action.Many thanks & we hope to see you again,The Kingsgate Hotel Te Anau team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Amazing service
Thank you to Deepak & Justin (Hotel Manager) when we experienced an issue with noise in adjacent room. They immediately spoke to offending guests & assisted us to move to another room. Moreover, Justin wrote a lovely note to us apologising & offered us dinner in the restaurant free of charge. Amazing & caring service! Thank you!
Stayed 3 nights in Nov 2023
Response from . on Nov 20, 2023
Thank you for your kind words and feedback which we appreciate you taking the time to post.We are glad that you had an enjoyable stay with us, and hope to welcome you back again in the near future.Kind regardsJustin

8/10 Good

Angus

Stayed 1 night in Nov 2023
Response from . on Dec 7, 2023
Thank you Angus for taking the time to review your recent stay with us. We hope to welcome you back to beautiful Te Anau in the near future.Kind regardsThe Kingsgate Hotel Te Anau tem.

10/10 Excellent

Barb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Every interaction was positive. Staff was outstanding. Comfortable beds. Clean room. I would stay sgain.
Stayed 1 night in Nov 2023
Response from The Kingsgate Hotel Te Anau team. on Nov 16, 2023
Hello Barb,thanks so much for your positive feedback regarding your recent stay with us. It is great to hear that you enjoyed your visit, and we hope to welcome you back again.Kind regards

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for transit between Queenstown and Milford. Staff extremely helpful with luggage and anything else we needed.
Stayed 1 night in Nov 2023
Response from The Kingsgate Hotel Te Anau team on Nov 13, 2023
Hi Grace,thank you for your feedback from your recent stay with us here at Kingsgate Te Anau.We are glad that you had an enjoyable visit and we hope to welcome you back again in the future.Kind regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Kingsgate Hotel Te Anau team on Nov 6, 2023
Thank you for your review, we appreciate it greatly.

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lake views
Stayed 2 nights in Sep 2023
Response from . on Nov 6, 2023
Hi Marilyn,thank you for your feedback. We are glad that you enjoyed the lake views as we do.Kind regards,The Kingsgate Hotel Te Anau team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Kingsgate Te Anau team on Oct 16, 2023
Hi Stephen,thank you very much for your feedback. We are very glad that you enjoyed your stay with us.

10/10 Excellent

Heng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Aug 2023
Response from Kingsgate Hotel Te Anau on Sep 4, 2023
Thank you for your feedback Heng. We are glad you enjoyed your stay with us.Kind regards,The Kingsgate Hotel Te Anau team.

4/10 Poor

Brett

Traveled with family
Disliked: Property conditions & facilities
Very dated, old and desperate need of a refurbishment. Carpets and bathroom disgusting. Not worth what we paid.
Stayed 1 night in Jun 2023
Response from Dayna on Jul 9, 2023
Hi Brett,Thank you for your review.We appreciate your feedback as it helps us improve wherever we can.Cheers

8/10 Good

tracey

Stayed 2 nights in Apr 2023
Response from . on May 7, 2023
Hi Tracey,thank you for taking the time to provide us with feedback on your recent stay with us. We hope to welcome you back to Te Anau again soon.Best regardsThe Kingsgate Hotel Te Anau Team.