Lobby

Reviews of Pacific Hotel Airport

3 out of 5
Pacific Hotel Airport
Viale Martiri Della Liberta 76, Borgaro Torinese, TO

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 488 reviews" "
Rating 8 - Good. 215 out of 488 reviews" "
Rating 6 - Okay. 124 out of 488 reviews" "
Rating 4 - Poor. 34 out of 488 reviews" "
Rating 2 - Terrible. 12 out of 488 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Housekeeping was great, front desk somehow helpful. The facilities are extremely old, out of date, very small TVs, no cable, non-reliable wifi signal, non accessible transportation, even though the bus stop is a few blocks from the hotel buses won’t stop or display a sign of “completely full”, you will have to wait 30 minutes for the next bus hoping it stops. No restaurants around,
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE FOR MONEY. GOOD LOCATION FOR TRANSPORT.
Stayed 5 nights in Sep 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great location for airport
Nice clean room. Bed was comfortable. Shower was perfect. Helpful and friendly staff. Nice little quite suburb area of Turino. I had a delightful walk around town. Hotel is is a great location for airport travel. It is right in between the Sadem Bus line stop to the airport and the SFMA train line to the airport. The Bus line runs more frequently and longer hours (I had an early flight and the train would have been too late). Timetables are on line. You can pick up tickets to the Sadem Bus at the tobacco shop directly across the street it was only a few Euros and a very quick trip. Nice clean room. Bed was comfortable. Shower was perfect. Helpful and friendly staff. Nice little quite suburb area of Turino. I had a delightful walk around town. Hotel is is a great location for airport travel. It is right in between the Sadem Bus line stop to the airport and the SFMA train line to the airport. The Bus line runs more frequently and longer hours (I had an early flight and the train would have been too late). Timetables are on line. You can pick up tickets to the Sadem Bus at the tobacco shop directly across the street it was only a few Euros and a very quick trip.
Stayed 1 night in Sep 2019

6/10 Okay

Shery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and i will tell my friends about the hotel the
Stayed 10 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Economically priced with breakfast included bedroom had a/c quiet location close to airport and bus stop(a bus every 10 minutes to town centre) and train station
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Bloke on reception was on the telephone when we arrived. On realising we were to check in, he took another two calls while we waited. Not impressed with the advice given when sought regarding;- 1) what sightseeing he recommended we prioritise. 2) how best to get into the centre of Turin. 3) car parking. We thought best not to ask where he recommended we eat. Room decoration was original and the wallpaper was coming away at the joints. There were cracks in the plaster underlying the wallpaper which had come through. Walls and ceiling badly stained where air conditioning filters had not been changed in accordance with maintenance requirements. Although parking was free outside, parking in the underground garage attracted a €5 surcharge. Hotel is located in a suburb miles from the city centre. I would not stay there again and would not recommend it to others.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. Close to everything very comfortable. Family run place that works hard to take care of you and make you feel at home. If ever in la spezia again, this is where I’ll go.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was near the airport. It had a good variety selection for breakfast. It was clean and auiet.
Stayed 1 night in Jun 2019

10/10 Excellent

Vladimer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vlad
Good value for price and quality of services. Good location. Super-helpful staff.
Stayed 1 night in Jun 2019

8/10 Good

Sergio, São Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel with comfort
Good location, very good price.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option of a basic but completely adequate hotel near the airport. Its in a small town with not a lot there by the look of it but if you have a hirecar then its perfect.
Stayed 1 night in Jun 2019

6/10 Okay

Nuno

Liked: Staff & service
Disliked: Cleanliness
Good service; not so good condition
The good thing about this hotel was the nice breakfast included and the free parking. The not so good was the fact that the rooms, even if were supposed to be non-smoking, smell like someone had been smoking for a long time.
Stayed 1 night in May 2019

6/10 Okay

Joseph

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It’s okay for the money but nothing special
Friendly staff, Wallpaper is peeling, Dirty Bed, Dirty Toilet and Shower
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value although was a bit disturbing in the night with dripping noise from bathroom in family room. This should be looked at
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good airport hotel, fulfills its purpose, good price, 3 star rating from me.
Stayed 1 night in Mar 2019

8/10 Good

Cornelia Daniela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Norman

Excellent breakfast and room
Very good breakfast at this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy....
Hi...I enjoyed it,my 1st stay in Turin...
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 11 nights in Oct 2018

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great rooms were spacious the bathroom was also a good size. Excellent value for money. The staff were very helpful and recommended a fabulous locAl restaurant. Highly recommended
Stayed 1 night in Jul 2018

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel choice for Turin
Close to airport and easy access to transport to city.
Stayed 1 night in Jul 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Jun 2018

8/10 Good

ItalyLover, Los Angeles

Liked: Staff & service
Convenient location for our layover. $12 cab ride from the airport. $18 cab ride back to the airport. There is a great restaurant nearby. Friendly staff. I think the hotel is suitable for a layover stay and wouldn't hesitate to stay here again for that, but it is not near the city, it is in a neighborhood. If you are on vacation this is not the place to stay. It is just good for a layover. Nothing fancy and we were just here a few hours.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No air conditioner at all.
Stayed 2 nights in Jun 2018

10/10 Excellent

Domenica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

john, Fife, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
Had early flight so location was paramount. Less than 10 mins drive to airport was ideal. Plenty free parking. Room was clean with nice ensuite. Bed was comfortable apart from the fact that it was about 30cm out from the headboard. The pillows tended to fall off. Whoever replaced the beds did not measure the distance between the fixed bedside tables. The new beds were just too wide! The breakfast was good. The hotel was excellent value.
Stayed 1 night in Mar 2018

6/10 Okay

marius, london

Disliked: Cleanliness
For a 4star hotel everything was disappointed. The room was very old and dusty. The breakfast was the worst in all my hotel experience old wurstel reheat a scrambled egg that looked like a creamy eggs undercooked And i will stop here because are to many bad things to say.
Stayed 2 nights in Aug 2017

6/10 Okay

ricardo , las vegas

Disliked: Staff & service, room comfort
Close to where my main location
The staff is not well knowledgeable about bus transit or schedules. We're to get food or necessities. Also this hotel did not provide assistance with tours or how to get tours. I went to turin because of juventus and although I had a great time I had to learn fast and adapt to my surroundings. There was this young guy I only saw once and he had good knowledge of were to get the Bussness and we're to purchase tickets and also were to Catch the train. He was tall and young very nice cool dude. Could of used a shaver haha. The room was small but I was only me. The bed was firm and the pillow was very light and not comfortable. The room was ok.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort
Cheating with the taxi
I came to spend the night in the hotel before my early fly. I asked to order the taxi. It is only 5 kms from the airport, but the taxi cost 20 euros, as they say they call it from Turin (why not Milano?). So you pay for the taxi from the airport hotel almost as much as you pay for the room in the airport hotel or the taxi from the city hotel. Also, the breakfast is very late for the airport hotel - from 6.30. Very strange, since most people stay in such hotels for early flights. The room is quite old, although the bathroom was very clean.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great hotel if you've got an early flight.
Easy access to bus into airport, very friendly staff and great value for money!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Very good. As I said. Very good. As I said.Very good. As I said.Very good. As I said.

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Great place for the airport. Friendly and comfortable. V good breakfast. Not a lot else in the area but it's not why most people would stay at the hotel anyway

6/10 Okay

Zoe, n

Liked: Cleanliness, staff & service, room comfort
Odd location. Nothing nearby. Kept awake by people
Only a bar in hotel so people gather in rooms. Very easy to hear them so we were kept awake in the night from noise of people talking and laughing next door. Very cheap hotel and not far from airport but taxi there cost us 20 Euros.

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The bed was very comfortable and there was a good choice of food for breakfast. The staff were pleasant and helpful.

2/10 Terrible

Colin, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dump - dont stay here
There was something or things living in the carpet !!! no wifi, dirty rooms, terrible breakfast

6/10 Okay

CARL ERNST, US

Liked: Cleanliness, property conditions & facilities
Actually far from Turin

8/10 Good

Richard, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good airport hotel experience
This hotel is not luxurious by any means but is a solid functional airport hotel.

8/10 Good

David, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Good location. The staff were always courteous and went out of their way to help. Great Value

10/10 Excellent

Carole, Lancashire U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to main route into Turin
Hotel very clean and staff helpful and friendly. Attention to detail very good. Only one pillow but I'm sure if I'd asked for another there would have been no problem. Continental breakfast choices were excellent, catering for Vegans and vegetarians. Designated parking areas were spacious and WIFI facilities good. I would not hesitate to recommend and stay here again. 4* B&B - great value. It's location is 150 mtrs off road from main route into Turin City that provides a low cost shuttle service from Turin Airport run by the company Sagem. Hotel only 10 minutes from Airport and 20 minutes from Turin City by bus.

4/10 Poor

nathan

Disliked: Property conditions & facilities, room comfort
Dated hotel

10/10 Excellent

CINDY, naples fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
The staff was very friendly and could speak basic English.the room was clean and quiet.will for sure stay again if I can.

8/10 Good

Alan, London

Liked: Cleanliness, room comfort
Very handy for the airport
Handy and very good value. Very decent breakfast for the price.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Patrick, Toronto, ON

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel between the airport & the J stadium
Very functional hotel if you're just passing by Turin and want to stay close to the airport like I needed to.

6/10 Okay

Lyuba, New York

Liked: Cleanliness, staff & service
Hotel NOT in the airport
We stayed in the hotel because the name included "Airport" but be aware it's good 15 minutes (21 euro on taxi) from it. There is no shuttle service, please remove it from Expedia website! They only thing they suggest is a city bus. Otherwise the room was OK (AC did not work), staff very helpful, great hot breakfast.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not a 4 star hotel
A lot of their amenities were not really available. The airport shuttle that is advertised is really them just calling you a shuttle. The pool was closed. The restaurant was closed. The hotel is run down.

4/10 Poor

Beth, PA

Disliked: Property conditions & facilities, room comfort
We did not end up staying!
The hotel lacked basic upkeep. We drove up to weeds around the place, no lovely flowers typical of Italy and the walls were pretty beat up. Even though we had already paid, we paid the city tax and left.

8/10 Good

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

H S, Windhoek

Liked: Cleanliness, staff & service
Breakfast was superb with a lot to choose from. Room was a bit old but very clean.