Dear Alice,We are grateful for the time you took to review your recent stay.We're glad to hear that you found our service to be satisfactory. We do apologize for any inconvenience caused by the lack of an airport shuttle; our hotel is indeed accessible by taxi or bus, as indicated in our information sheet. Additionally, we understand that you were looking forward to a meal upon your arrival, and while our restaurant's full service opens later, we are happy to offer snacks at our bar 24/7. We take pride in the cleanliness and condition of our hotel and would like to assure you that we constantly strive to maintain our standards.We hope to welcome you back for another enjoyable experience. Kind regards,Karim Haraké, General Manager

Dag Tamara,Bedankt voor uw beoordeling.Spijtig dat uw verblijf niet naar tevredenheid was.In de toekomst staan we graag weer klaar voor u en uw collega's voor een gegarandeerd betere ervaring.Met vriendelijke groeten,Karim Haraké, General Manager

Dear Murray,Thank you very much for this positive review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next visit.Best wishes,Karim Haraké, General Manager

Dear Megan,Thank you for taking the time to share your review.On this occasion, it seems that we did not meet all of your expectations. We would like to assure you that our location is quite safe, we do nevertheless advise our guests as when in any large city, to take care of their belongings.We are also very sorry to hear that our standards and service fell below the standards expected of us.Please rest assured that your comments have been taken into consideration. Thank you again for your feedback.We hope to be able to welcome you back for an improved stay.Kind regards,Karim Haraké, General Manager

Dear Hazem,Thank you , and come again , you are welcome in our hotel. Best regards

Dear guest,We would like to thank you for your rating of your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes for the holiday season,Karim Haraké, General Manager

Dear Luis,Thanks for giving us a perfect rating.We are very pleased you had a perfect stay.Thank you again.We hope to have the pleasure of seeing you again in the future. Kind regards,Karim Haraké, General Manager

Dear GuestThanks for your rating of our hotel.We are glad your stay was enjoyable.We would certainly like to learn more about that in a private message.We hope to welcome you back for a return visit, Best regards,Karim Haraké, General Manager

Dear Lorine,Thank you for letting us know how you rated your recent stay.We're sorry your experience wasn't fully satisfying and would like to know how we could have improved your experience with us.We hope to have the occasion to welcome you back. Best regards,Karim Haraké, General Manager

Dear Darcy, Thank you for your review We hope to have the opportunity to welcome you back. Kind regards,

Dear Ayi Thank you for taking the time to post feedback regarding your recent stay. A message of satisfaction from a recent guest is always a great reward for our hardworking team members, and we are delighted that you had such a memorable stay with us. We hope that you will visit us again in the future. Kind regards,

Dear Christof It's kind of you to send us a very positive review of your stay. We are delighted that you enjoyed your stay and sincerely appreciate your compliments of our team's service, we will be sure to let them know. The whole team hopes we have the pleasure of welcoming you back in the future! With very best wishes,

Dear Bianka Thank you for sharing your experience with us We are sorry we fell short in meeting your expectations and would like to offer you our sincere apologies. Please rest assured that we have take note of your concerns and we will use your feedback to make improvements. We hope you'll give us the chance to offer you an improved experience in the future. With best wishes,

Dear Guest Thank you for letting us know how you rated your recent stay. We regret we were not able to meet all your requirements. We would like to know how we could improve your experience with us. We look forward to welcoming you back. Best regards, Karim Harake, General Manager

Dear client Thank you for taking the time to share your review. We are very sorry your experience did not meet your expectations and completely understand your disappointment. Our guests are always a top priority. We will forward your review to the management in order to improve our services We hope we have the pleasure of seeing you again on a future visit. Best wishes,

Dear client We are glad that you had a pleasant stay with us; however, we wish it was completely satisfying. We are sorry for any inconvenience caused. We have taken note of all your remarks and transmitted to the management Best regards The reception

Dear Roy, Thank you for sharing a review. We are sorry that the Ibis style of hotel was not exactly what you were looking for, although we would like to believe we provide comfortable well-equipped rooms in a convenient location for competitive rates. Perhaps you would like to try one of the other brands in our group such as Mercure or Novotel? Kind regards, Susanne van de Vinne, General Manager

Dear Guest, Thank you for taking the time to share your feedback. While we are pleased that our handy shuttle service and high standards met your expectations, we sincerely apologize for your less than perfect experience in our restaurant. Please rest assured that we have take note of your comments so that we can make the necessary improvements in this area. Wishing you the very best for 2020! Kind regards, Cédric CHRISTOPHE, General Manager

Dear Guest, Thank you for taking the time to share your feedback. We would like to offer you our sincere apologies for this regrettable experience. It seems that we were not performing to our usual high standards, please rest assured that we address this issue with our team members. We have investigated the matter you mention but unfortunately could not find any record of this, especially as breakfasts are served in our hotel. We hope to welcome you back for an improved experience in the future. Best regards, Cédric CHRISTOPHE, General Manager

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you had an enjoyable stay, and we greatly appreciate your mention of our team members. However, we regret any inconvenience caused with our internet facilities. Please do not hesitate to inform us of any issues or concerns you may have during your stay; our team is always pleased to be of assistance. We hope to welcome you back in the future. Kind regards, Cédric CHRISTOPHE, General Manager

Dear Gary, Thanks for posting such great feedback on your time at Ibis Brussels Airport, Diegem. We're pleased you managed to take full advantage of our local transport amenities. We hope to welcome you back in the future. Kind regards, Cédric CHRISTOPHE, General Manager

Dear Peter, Thank you for taking the time to review your stay with us. We regret to read that you were not fully satisfied with your recent stay. Please rest assured that we have taken good note of your comments. In regards to room size and price, we do try to remain competitive with rates in the area and prices are seasonal and based on availability. The comfort and well-being of our guests are of the utmost importance to us, and we welcome any suggestions to improve your stay. Despite this, we hope to welcome you back again so we can improve upon your experience with us. Kind regards, Cédric CHRISTOPHE, General Manager

Dear Guest, Thank you for reviewing your stay with us. We are sorry to hear your recent stay at our hotel did not meet your expectations. We regret to hear of any issue which you experienced with your room. We encourage guests to notify our team of any inconvenience during their stay so that we can address the issue immediately. Nevertheless, we do hope to welcome you back for a more enjoyable stay in the future. Best wishes, Cédric CHRISTOPHE, General Manager

Dear Mary, Thank you for taking the time to rate your stay with us. We are glad you had a pleasant stay. We value our guests suggestions for improvement and would love to hear how we could make your next visit with us even better. We hope to welcome you back. Kind regards,

Dear Guest, Thank you for sharing your positive review. We do our best to ensure the comfort and satisfaction of our every guest, so it is very rewarding to read that you enjoyed your stay. Thank you for complimenting our team members, we are glad that you received such a courteous and professional service. We are also pleased that you appreciated our convenient shuttle service. We look forward to welcoming you back. Kind regards, Cédric CHRISTOPHE, General Manager

Dear Mohammed, Thank you for taking the time to share your feedback with us. We owe it to ourselves to provide quality service to all our guests as your satisfaction is one of our top priorities. Unfortunately, it’s apparent in this case we fell short and we ask that you accept our apologies. Rest assured that we will reevaluate our training and improve our service. Despite this, we hope to welcome you back again for a better experience. Kind regards, Cédric CHRISTOPHE, General Manager