Exterior

Reviews of Dorint Hotel Würzburg

4 out of 5
Dorint Hotel Würzburg
Eichstrasse 2, Würzburg, BY

Reviews

8.4

Very Good

Rating 10 - Excellent. 356 out of 1000 reviews" "
Rating 8 - Good. 493 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

WORAPOL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ทำเลดี เดินไปที่เมืองเก่าได้ ห้องแคบหน่อย ที่นอน หมอนดี มีที่ชงกาแฟแบบแคปซูล รสชาติดี อาหารเช้าแพงไม่คุ้มค่า แนะนำให้เดินไปซื้อที่ซุปเปอร์มาร์เกตดีกว่า ไม่ไกลมาก เปิด 7.00 น ถูกกว่าเยอะ ที่จอดรถแพงมากที่สุดในทริปเลย ทางลงอันตรยมาก ต้องใช้ 2 คนช่วยดูซ้าย ขาว เป็นทางลงแคบ ๆ วนลง
Stayed 1 night in Oct 2022
Response from Dorint Hotel Würzburg on Oct 19, 2022
Dear guest,thank you for your stay at our Dorint Hotel Würzburg and your positive review.We would be very happy if you visit us again.Kind regards from Franconiayour Dorint Team Würzburg

10/10 Excellent

linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our stay.
Stayed 1 night in Sep 2022
Response from Team Dorint Würzburg on Sep 27, 2022
Dear Guest,we thank you for your great review.We are looking forward to welcome you soon again!With best regardsPeter Miller and Team

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within easy walk of train station in a quiet neighborhood.
Stayed 2 nights in Sep 2022
Response from Team Dorint Würzburg on Sep 16, 2022
Dear Guest,we thank you for your review.We are looking forward to welcome you soon again!With best regardsPeter Miller and Team

8/10 Good

wayne, North Tonawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Nancy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot with friendly staff and clean facilities. The breakfast was amazing! We were able to walk to Old Town very easily and visit some of the sights. We also loved the fact that our dog was welcome and the green space was close by for walking.
Stayed 2 nights in Sep 2022
Response from Team Dorint Würzburg on Sep 7, 2022
Dear Guest,we thank you for your review.We are looking forward to welcome you soon again!With best regardsPeter Miller and Team

10/10 Excellent

Heidi, Bethesda

Traveled with partner
Liked: Staff & service
Excellent service , nice room with perfectly quiet AC, nice breakfast bar and secure parking!
Stayed 3 nights in Aug 2022
Response from Team Dorint Würzburg on Aug 15, 2022
Dear Guest, we thank you for your review. We are looking forward to welcome you soon again! With best regards Peter Miller and Team

10/10 Excellent

Aleksandr, Ryazan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids received gifts from the hotel at the check-in. It was a good start of our stay!
Stayed 1 night in Jul 2022
Response from Team Dorint Würzburg on Jul 26, 2022
Dear Guest, we thank you for your review. We are looking forward to welcome you soon again! With best regards Peter Miller and Team

10/10 Excellent

James, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Sonja

Stayed 1 night in Jul 2022
Response from Team Dorint Würzburg on Jul 14, 2022
Lieber Gast, vielen Dank für Ihre tolle Bewertung und die Zeit die sich hierfür genommen haben. Besuchen Sie uns doch bald mal wieder! Viele herzliche Grüße aus dem Dorint Hotel Würzburg Ihr Peter Miller mit Team

2/10 Terrible

luigi

Stayed 1 night in Jun 2022
Response from Team Dorint Hotel Würzburg on Jul 6, 2022
Lieber Gast, vielen Dank für Ihre Bewertung. Es tut uns sehr leid, dass sie mit ihrem Aufenthalt bei uns nicht zufrieden waren. Wir würden uns freuen, wenn sie uns noch mal die Möglichkeit geben würden, sie von unserem Haus zu überzeugen. Besuchen Sie uns doch bald mal wieder! Viele herzliche Grüße aus dem Dorint Hotel Würzburg Ihr Peter Miller mit Team

8/10 Good

Nigel

Stayed 1 night in Jun 2022
Response from Team Hotel Würzburg on Jun 27, 2022
Lieber Gast, vielen Dank für Ihre Bewertung. Besuchen Sie uns doch bald mal wieder! Viele herzliche Grüße aus dem Dorint Hotel Würzburg Ihr Peter Miller mit Team

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, room comfort
Pool
The pool wasn't open which was very disappointing for our children who had been looking forward to using it all day! We choose the hotel because it had a pool!
Stayed 1 night in Apr 2022
Response from Peter Miller on May 2, 2022
Dear Guest, Thank you for the feedback after your stay in our hotel. We would like to apologize for any problems encountered during your stay. We are looking forward to welcome you soon again! With best regards Peter Millerand Team

4/10 Poor

andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a 4 star hotel
The hotel is okay but far from 4 star quality. Mediocre rooms with instant coffee and the fact that they still keep up a picture of there spa area despite it being closed for renovations until December 2022 is very deceiving.
Stayed 1 night in Apr 2022
Response from the Dorint Hotel Team on Apr 19, 2022
Dear Guest, Thank you for the feedback after your stay in our hotel. We would like to apologize for any problems encountered during your stay. We are looking forward to welcome you soon again! With best regards Peter Miller and Team

10/10 Excellent

JEAN JACKSON ELMUE

Stayed 1 night in Apr 2022
Response from Team Dorint Hotel Würzburg on Apr 11, 2022
Lieber Gast, vielen Dank für Ihre tolle Bewertung. Wenn es uns gelungen ist, Sie von uns zu überzeugen und zu begeistern, dann macht uns das sehr Stolz und motiviert uns gleichzeitig, dieses Niveau kontinuierlich zu gewährleisten. Ihr Lob gebe ich gerne an mein Team weiter. Besuchen Sie uns doch bald mal wieder! Viele herzliche Grüße aus dem Dorint Hotel Würzburg Ihr Peter Miller mit Team

8/10 Good

Laura

Stayed 1 night in Apr 2022

8/10 Good

Roy, Southampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was adequate, but not worth the €19 per person charged. ☹️
Stayed 3 nights in Oct 2021
Response from Marko Markovic on Oct 28, 2021
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint Hotel Würzburg. Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently. We are looking forward to welcome you soon again! With best regards Marko Markovic and Dorint - Team Würzburg

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful friendly staff
Stayed 1 night in Oct 2021
Response from Marko Markovic on Oct 21, 2021
Dear Guest, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint Hotel Würzburg. Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently. We are looking forward to welcome you soon again! With best regards Marko Markovic and Dorint - Team Würzburg

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is strategically located in Old City. Most attractions are within walking distance.
Stayed 2 nights in Aug 2021
Response from Dorint Team on Aug 24, 2021
Lieber Gast, vielen herzlichen Dank für die Mühe, Ihre tolle Bewertung und die lobenden Worte anlässlich Ihres Aufenthalts im Dorint Hotel Würzburg. Besuchen Sie uns bald wieder und gönnen sich eine kleine Auszeit vom Alltag. Wir freuen uns darauf, Sie verwöhnen zu dürfen. Viele herzliche Grüße aus dem Dorint Hotel Würzburg Ihr Marko Markovic mit Team

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, great staff
Stayed 1 night in Aug 2021
Response from Dorint Team on Aug 18, 2021
Dear guest, thank you for choosing the Dorint Hotel. We are glad that you were statisfied with the stay. Kind regards Dorint Team

10/10 Excellent

Feyza Erkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Team Dorint Hotel Würzburg on Jul 15, 2021
Lieber Gast, 100% positiv da geht uns das Herz auf! Vielen Dank für Ihre tolle Bewertung. Wenn es uns gelungen ist, Sie von uns zu überzeugen und zu begeistern, dann macht uns das sehr Stolz und motiviert uns gleichzeitig, dieses Niveau kontinuierlich zu gewährleisten. Besuchen Sie uns doch bald mal wieder! Viele herzliche Grüße aus dem Dorint Hotel Würzburg Ihr Marko Markovic mit Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Room was very clean, functional and quiet. Breakfast buffet was excellent. Short walk into the center of the city. Surprised to see some mold on the grout in the shower, as everything else seemed so well maintained.
Stayed 1 night in Jul 2021
Response from Team Dorint Hotel Würzburg on Jul 9, 2021
Dear Guest, Thank you for this review and I hope you had a pleasant return trip. We look forward to pampering you again and hope that you will visit us again soon in one of our beautiful Dorint Hotels & Resorts. Many warm greetings from the Dorint Hotel Würzburg - your Marko Markovic and team

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, in a closed, corona sunday kinda way.
Comfortable, albeit in a semi-shut-down-due-to-corona kind of way. I was there on a Sunday night, and there was nothing open - no bar, no amenities, it was just the room. I'd had a late appointment and I wanted a beer at 2215, and the receptionist said they weren't allowed to sell me a beer at 2215; I don't know if that is a general Bayern thing, a Sunday thing, or a Corona thing, or a combination of all three, but I was annoyed! I'd stay there again sure, but it was just a little bit closed and so slightly difficult to rate fairly.
Stayed 1 night in Nov 2020
Response from Team Dorint Hotel Würzburg on Dec 28, 2020
Dear Guest, so much recognition spurs us on to further top performances! Thank you very much for this great feedback and the soothing words. We are very pleased that we have achieved our goal of making your stay a pleasant one. Come back to us in Würzburg soon. Many warm greetings from the Dorint Hotel Würzburg - your team from the Dorint Hotel Würzburg

8/10 Good

Michaela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Team Dorint Hotel Würzburg on Dec 18, 2020
Lieber Gast, soviel Anerkennung spornt uns zu weiteren Höchstleistungen an! Vielen herzlichen Dank für diese super Rückmeldung und die so wohltuenden Worte. Wir freuen uns sehr, dass wir unser Ziel, Ihnen einen schönen Aufenthalt zu bescheren, erreicht haben. Kommen Sie bald wieder zu uns nach Würzburg. Viele herzliche Grüße aus dem Dorint Hotel Würzburg – Ihr Team vom Dorint Hotel Würzburg

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2020
Response from Peter Miller on Sep 9, 2020
Lieber Gast, für Ihr Feedback, das Sie uns nach Ihrem Aufenthalt in unserem Hause zukommen ließen, sowie die Zeit, die Sie sich dafür genommen haben, danken wir Ihnen herzlich. Besuchen Sie uns bald mal wieder und genießen Sie die Annehmlichkeiten unseres Hauses. Herzliche Grüße aus dem schönen Würzburg - Ihr Team vom Dorint Würzburg

10/10 Excellent

IJ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful stay. The staff were really nice and helpful, and the room was clean and tidy.
Stayed 1 night in Jul 2020
Response from Henning Michel - General Manager on Jul 31, 2020
ear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us and I would like to thank you for the time you have taken for us. I will share your motivating comments and your very positive feedback with my team. My employees like good news. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Henning Michel General Manager

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020
Response from Henning Michel - General Manager on Jul 28, 2020
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us and I would like to thank you for the time you have taken for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Henning Michel General Manager

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Henning Michel - Hoteldirektor on Jul 20, 2020
Lieber Dorint-Gast, ich danke Ihnen vielmals für Ihren sehr positive Rückmeldung zu Ihrem Aufenthalt in unserem Dorint Hotel Würzburg. Das Lob von lieben Gästen motiviert mein Team immer wieder neu. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen, und wünsche Ihnen bis dahin eine gute Zeit. Bitte bleiben Sie gesund. Mit besten Grüßen aus Würzburg Ihr Henning Michel Hoteldirektor

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in Feb 2020
Response from Henning Michel - General Manager on Feb 16, 2020
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. I will share your comments and your positive feedback with my team. My employees like good news. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Henning Michel General Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020
Response from i.A. Peter Miller on Jan 31, 2020
Lieber Dorint-Gast, ich danke Ihnen vielmals für Ihre sehr positive Rückmeldung zu Ihrem Aufenthalt in unserem Dorint Hotel Würzburg. Ihre Meinung ist mir wichtig und deshalb danke ich Ihnen für die Zeit, die Sie sich für uns genommen haben. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen, und wünsche Ihnen bis dahin eine gute Zeit. Mit besten Grüßen aus Würzburg i.A. Peter Miller Direktionsassistent

8/10 Good

christoph

Liked: Cleanliness, staff & service
Nothing much to say. Had stayed there before a couple of times for the convenience of it being of being in the center of town and the car park. So it works
Stayed 1 night in Jan 2020
Response from Henning Michel - General Manager on Jan 10, 2020
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us and I would like to thank you for the time you have taken for us. I hope to see you soon in Würzburg. Best regards Henning Michel General Manager

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking Garage.. spots are way too tight. Parked at the nearby Theatre
Stayed 7 nights in Dec 2019
Response from Henning Michel - General Manager on Jan 3, 2020
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. Thank you very much for your hint regarding the parking garage. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Henning Michel General Manager

10/10 Excellent

Tomas, Aventura Fl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasantly surprised by the cleanliness and great service of the staff. Well situated near downtown.
Stayed 1 night in Dec 2019
Response from Henning Michel - General Manager on Dec 20, 2019
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. I will share your comments and your positive feedback with my team. My employees like good news. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope to see you soon in Würzburg. Sincerely Henning Michel General Manager

10/10 Excellent

Radoslaw

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from i.A. Peter Miller on Dec 13, 2019
Lieber Dorint-Gast, ich danke Ihnen vielmals für Ihre sehr positive Rückmeldung zu Ihrem Aufenthalt in unserem Dorint Hotel Würzburg. Ihre Meinung ist mir wichtig und deshalb danke ich Ihnen für die Zeit, die Sie sich für uns genommen haben. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen, und wünsche Ihnen bis dahin eine schöne Adventszeit. Mit besten Grüßen aus Würzburg i.A. Peter Miller Direktionsassistent

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. One suggestion: please get an English speaking TV station (like the one we had in Cologne) that is NOT news!
Stayed 1 night in Dec 2019
Response from Henning Michel - General Manager on Dec 8, 2019
Dear Dorint guest, We very much appreciate your motivating comments regarding your stay at the Dorint Hotel Wuerzburg. Thank you very much for your hint regarding an English speaking TV station. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us and I would like to thank you for the time you have taken for us. I hope to see you soon in Würzburg. Sincerely Henning Michel General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient, and quiet
The hotel was very conveniently located near the Residenz and with parking for 12 euros. The bed was comfortable and the room was very quiet with a small fridge, kettle and coffee cups.
Stayed 1 night in Nov 2019
Response from Peter Miller on Nov 13, 2019
Dear Dorint guest, thank you very much for your feedback. We are happy that you enjoyed your stay. It would be a pleasure to welcome you again. Kind regards i.A. Peter Miller Direktionsassistent Dorint Hotels & Resorts ______________________ Dorint · Hotel · Würzburg Eichstraße 2 · 97070 Würzburg

8/10 Good

Alex, YK

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd or 4th stay at the property in the last 5 years, chosen becuase of the suitable location and proximity of the city center. The wifi connection was pooor this year, in the hotel lobby and in the rooms. Breakfast is great, staff very friendly and a small swimming-pool great for relaxation after work. Getting to the hotel car park is hazardous activity for mid-size or large car and requires great deal of patience unless one wants to add lines to already multicolored wall.
Stayed 3 nights in Nov 2019
Response from Alexander Stober, Frontoffice Manager on Nov 10, 2019
Dear Dorint guest, thank you very much for your Feedback. We hope, that we can welcome you again next time you are in Würzburg. Kind regards

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Henning Michel - Hoteldirektor on Nov 3, 2019
Lieber Dorint-Gast, ich danke Ihnen vielmals für Ihre Rückmeldung zu Ihrem Aufenthalt in unserem Dorint Hotel Würzburg. Über Ihre sehr positiven Bewertungen freue ich mich sehr und werde diese selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen, und wünsche Ihnen bis dahin eine gute Zeit. Mit besten Grüßen aus Würzburg Ihr Henning Michel Hoteldirektor

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dorint is a convenient, comfortable stay
The location is fantastic, in a fairly quiet are of the city, with easy access to sites and businesses. Close walk to the Rezidenz and easy access to the Main River. The service is fantastic, very courteous and attentive. Rooms are clean, though they could use a little attention (maintenance). We had three rooms of varying size and beds, and all were good. Parking is reasonable (for the area), and easy to access. Frankenstube restaurant in the lobby is a hidden gem. Very high quality service of excellent food!
Stayed 3 nights in Oct 2019
Response from Henning Michel - General Manager on Oct 27, 2019
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. I will share your comments about our location, your room and our restaurant with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope to see you soon in Würzburg. Sincerely Henning Michel General Manager

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a pleasant stay at a central location within easy walking to town centre. Also indoor pool at the hotel was excellent.
Stayed 3 nights in Oct 2019
Response from Dorint on Oct 25, 2019
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. I will share your comments and your positive feedback with my team. My employees like good news. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope to see you soon in Würzburg. Sincerely Peter Miller Direktionsassistent

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
The hotel was everything that I expected and hoped that it would be. Very pleased.
Stayed 2 nights in Oct 2019
Response from Dorint on Oct 25, 2019
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. I will share your comments and your positive feedback with my team. My employees like good news. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope to see you soon in Würzburg. Sincerely Peter Miller Direktionsassistent

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from Henning Michel - Hoteldirektor on Oct 20, 2019
Sehr geehrter Dorint-Gast, ich danke Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Dorint Hotel Wuerzburg die Zeit genommen haben, uns zu schreiben, und bedauere, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht völlig entsprochen haben. Für die entstandenen Unannehmlichkeiten bitte ich um Entschuldigung. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei Ihrer nächsten Übernachtung wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen aus Würzburg Ihr Henning Michel Hoteldirektor

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room , excellent bar facilities and great swimming pool , very relaxing stay
Stayed 2 nights in Oct 2019
Response from Alexander Stober, Frontoffice Manager on Oct 10, 2019
Dear Dorint-guest, thank you for your feedback. This is always Motivation for our team. We would be happy to welcome you once again. Kind regards

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
No internet for most of the stay, at least 6 days out of the 9 day stay(from Tuesday through the following Monday, our departure day). We were put into a room in which people had smoked, complained, were switched to a room that was clean but downgraded from a comfort to a standard room. No attempt was made to upgrade us again to a comfort room. We were not reimbursed for the difference in the price of the room, nor for the lack of internet in the hotel. We asked for an accommodation in the price but were denied. Not all of the staff were friendly and this presented an issue sometimes. The bathtub was slippery and dangerous to get in and out of in the room and no bath mat was provided to reduce fall danger. The soap dispenser in the shower/tub area of the room was never refilled despite our request for this to be done. An overhead light in the bathroom flickered constantly and was never replaced. Between the lack of internet and the other smaller irritating issues, the stay was not as pleasant as it could have been. The hotel management is lacking in our opinion. The room was cold because of inclement weather, but the radiators could not be turned on. The facilities look good but the upkeep is lacking and management does not seem to care if the guests are disappointed. We have stayed at the Dorint/Novotel/Ascor Hotel in the past and always had a much better experience than this time. It is questionable if we will return as subpar experience.
Stayed 9 nights in Sep 2019
Response from Henning Michel - Hoteldirektor on Oct 8, 2019
Dear Dorint guest, Thank you for taking the time to tell us about your experience at the Dorint Hotel Wuerzburg. I am very sorry that your experience did not meet your expectations in every situation; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Unfortunately, we had a problem with an external service provider. For this reason, the Wi-Fi did not work. We have offered you a compensation for the change of room category. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Henning Michel General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Spotless hotel in the heart of Wuerzburg. Simple 7-8 minute walk from Hauptbahnhof. Only negative was their WiFi was down
Stayed 1 night in Oct 2019
Response from Henning Michel - Hoteldirektor on Oct 6, 2019
Dear Dorint guest, We very much appreciate your comments regarding your stay at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us and I would like to thank you for the time you have taken for us. Thank you very much for your hint regarding the WiFi. I will share your motivating comments and your positive feedback with my team. My employees like good news. I hope to see you soon in Würzburg. Sincerely Henning Michel General Manager

8/10 Good

Kevin R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Clean and comfortable hotel, a short walk from the city centre.
Stayed 1 night in Oct 2019
Response from Hennning Michel - Hoteldirektor on Oct 5, 2019
Dear Dorint guest, It is always a pleasure to receive positive feedback. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us and I would like to thank you for the time you have taken for us. I hope to see you soon in Würzburg. Best regards Henning Michel General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town center, walking distance. Quiet are with on site parking underground.
Stayed 1 night in Sep 2019
Response from Henning Michel- General Manager on Oct 3, 2019
Dear Dorint guest, We very much appreciate your comments regarding our location at the Dorint Hotel Wuerzburg. It is always a pleasure to receive positive feedback. We strive to provide a superior service experience for every customer; therefore your opinion is very important to us and I would like to thank you for the time you have taken for us. I will share your motivating comments and your positive feedback with my team. My employees like good news. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope to see you soon in Würzburg. Sincerly Best regards Henning Michel General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent hotel. I had a great time there.
Stayed 3 nights in Sep 2019
Response from Henning Michel - Hoteldirektor on Oct 2, 2019
Lieber Dorint-Gast, ich danke Ihnen vielmals für Ihre sehr positive Rückmeldung zu Ihrem Aufenthalt in unserem Dorint Hotel Würzburg. Das Lob von lieben Gästen motiviert mein Team immer wieder neu. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen, und wünsche Ihnen bis dahin eine gute Zeit. Mit besten Grüßen aus Würzburg Ihr Henning Michel Hoteldirektor

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Dorint Hotel Würzburg on Sep 15, 2019
Sehr geehrter Dorint Gast, ich danke Ihnen vielmals für die positive Bewertung Ihres Aufenthaltes in unserem Dorint Hotel Würzburg. Ich hoffe, Sie schon bald wieder bei uns begrüßen zu dürfen, und wünsche Ihnen bis dahin eine gute Zeit. Grüße aus Würzburg Peter Miller Direktionsassistent Dorint Hotels & Resorts

10/10 Excellent

Lanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful, pleasant and accommodating. Our server in the bar/restaurant (Linda Setzer) was such an amazing server and helper. Thank you
Stayed 6 nights in Sep 2019
Response from Dorint Hotel Würzburg on Sep 12, 2019
Dear Dorint Guest, thank you very much for your positive feedback about your stay in our Dorint Hotel Würzburg.I will share your comments and your positive feedback with my team. I hope to see you soon in Würzburg. Greetings from Würzburg i. A. Peter Miller Direktionsassistent

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , good walking distance from city center . Parking is paid at premisses .
Stayed 1 night in Aug 2019
Response from Henning Michel - Hoteldirektor on Sep 5, 2019
Dear Dorint guest, Thank you very much for your positive feedback and your comments regarding your stay at the Dorint Hotel Wuerzburg. I hope to see you soon in Würzburg. Best regards Henning Michel General Manager